EPOS IMPACT SC 260 USB MS II Headset

The EPOS IMPACT SC 260 USB MS II Headset is designed for professionals seeking the highest quality in communication. This premium wired, double-sided headset is tailor-made for contact center and office environments, delivering exceptional audio clarity and comfort for prolonged use. With Microsoft Teams Certification and UC optimization, this headset seamlessly integrates into your workflow, enhancing productivity and communication clarity.

• Exceptional Audio Quality: Experience natural and crystal-clear communication with EPOS Voice™ technology. The noise-cancelling microphone efficiently filters out background noise, ensuring your voice is transmitted loud and clear in every conversation.
• Robust Design for Durability: The EPOS IMPACT SC 260 boasts a lightweight, metal reinforced headband, making it ideal for heavy use. It is perfect for professionals who spend long hours on calls without compromising on durability.
• Comfort for Extended Use: Designed with acoustic foam ear pads covered in leatherette, this headset offers outstanding comfort. You can wear it all day long without discomfort, allowing you to focus on your tasks without distraction.
• Smart Call Control: The in-line call control feature lets you manage your calls effortlessly. Enhance your workflow by easily switching between tasks without missing a beat.
• Personalized Fit: The headset comes with a name tag for user identification and numbered headband grooves. This ensures a customized fit for different users, providing optimal comfort and usability for everyone.

Technical Details of Product

• Type: Wired, double-sided headset
• Microphone: Noise-cancelling
• Connectivity: USB
• Compatibility: Microsoft Teams Certified and UC optimized
• Weight: Lightweight design for all-day comfort
• Construction: Metal reinforced headband for durability
• Protection: EPOS ActiveGard technology to prevent acoustic injury

How to Install

Installing the EPOS IMPACT SC 260 USB MS II Headset is a simple process:

1. Unpack the headset and verify that all components are included.
2. Plug the USB connector into an available USB port on your computer or compatible device.
3. Your computer should automatically recognize the headset once connected. If necessary, adjust the sound settings to select the EPOS headset as your audio device.
4. For optimal microphone positioning, adjust the bendable and pivoting boom arm to your preferred angle.
5. Test the audio quality by making a call or using voice recording software to ensure everything is functioning correctly.

Frequently Asked Questions

1. Is the EPOS IMPACT SC 260 USB MS II Headset compatible with other communication platforms?
   Yes, this headset is UC optimized, which makes it compatible with a wide range of communication platforms, not just Microsoft Teams.
2. Can I use this headset with my mobile device?
   This headset is designed for USB connectivity and is primarily meant for use with computers. An appropriate adapter may be required for mobile device compatibility.
3. How do I clean the acoustic foam ear pads?
   To clean the ear pads, gently wipe them with a damp cloth. Avoid using harsh chemicals or soaking the pads in water.
4. What is EPOS ActiveGard technology?
   EPOS ActiveGard technology is designed to protect users from acoustic shock, ensuring a safer audio experience during calls.
5. Is there a warranty for the EPOS IMPACT SC 260 USB MS II Headset?
   Yes, the headset comes with a standard warranty. Please check the product documentation for specific warranty details.