EPOS IMPACT SC 260 USB MS II Headset

The EPOS IMPACT SC 260 USB MS II Headset is designed for professionals seeking the highest quality in communication. This premium wired, double-sided headset is tailor-made for contact center and office environments, delivering exceptional audio clarity and comfort for prolonged use. Built to withstand long shifts and busy workdays, it blends robust construction with all-day wearability. With strong Microsoft ecosystem integration, the SC 260 MS II is optimized to keep conversations flowing—whether you’re on a voice call, a video conference, or collaborating in real time with teammates.

• Crystal-clear audio for every conversation: wideband, noise-attenuated speech capture with a premium microphone and high-quality drivers delivers natural, lifelike voice reproduction while providing passive noise isolation to minimize ambient distractions in busy spaces.
• Premium double-sided design for all-day comfort: soft leatherette ear cushions, an adjustable headband, and balanced weight distribution ensure comfort during long shifts, while the over-ear enclosure helps reduce ambient noise for focused conversations.
• Plug-and-play USB-A connectivity: quick setup with Windows, macOS, and major conferencing platforms. The USB connection provides reliable power and bandwidth for consistent audio performance without the need for driver installation.
• Intuitive inline controls for seamless call management: answer/hang up, mute, and volume adjustments are within easy reach, enabling you to stay in the flow of conversations without fumbling for software controls.
• Built for durability in demanding environments: robust construction, high-quality materials, and EPOS engineering deliver dependable performance for contact centers and busy offices, backed by a warranty and ongoing support from EPOS.

Technical Details of EPOS IMPACT SC 260 USB MS II Headset

• Connectivity: USB-A wired connection for reliable, universal compatibility across Windows and macOS systems.
• Design: Double-sided (binaural) headset with over-ear cushions designed for long-wear comfort and passive noise isolation.
• Microphone: Boom microphone with noise-reduction features to capture clear voice input while minimizing background noise.
• Compatibility: Optimized for Microsoft collaboration tools and a wide range of conferencing platforms, with straightforward setup on compatible devices.
• Comfort and fit: Lightweight frame with adjustable headband and soft ear cushions to support extended use during calls and video meetings.
• Controls and usability: In-line controls for quick access to call management, mute, and volume adjustments during live conversations.

How to install EPOS IMPACT SC 260 USB MS II Headset

To begin enjoying crystal-clear calls with the EPOS IMPACT SC 260 USB MS II Headset, follow these simple steps for a quick setup:

• Plug the USB-A connector into a free USB port on your computer or docking station. The OS should recognize the headset automatically without requiring additional drivers.
• Set the EPOS IMPACT SC 260 USB MS II as the default playback and recording device in your system’s audio settings to ensure the headset is used for both input and output.
• Open your preferred collaboration platform (such as Microsoft Teams, Zoom, Webex, or similar) and select the headset as both microphone and speaker/audio device within the app’s audio settings.
• Position the microphone boom near the corner of your mouth for optimal voice pickup, and adjust the headband and ear cushions for a snug, comfortable fit that still allows full movement.
• Test a brief call to verify voice clarity and microphone sensitivity. Use the inline controls to answer a test call, adjust the volume, and mute as needed to confirm responsive and reliable control during real meetings.

Frequently asked questions

• Q: Is the EPOS IMPACT SC 260 USB MS II headset certified for Microsoft Teams? A: The headset is optimized for Microsoft collaboration tools and offers smooth integration with Teams and other MS apps, delivering clear audio and simple setup. Certification may vary by region and software version.
• Q: What devices is this headset compatible with? A: It works with Windows and macOS computers via USB-A, and it is suitable for use with common conferencing platforms through standard USB audio interfaces.
• Q: Does it offer noise cancellation on the microphone? A: The boom microphone is designed to minimize background noise and capture clear speech, enhancing call quality in busy environments.
• Q: Is this headset comfortable for long sessions? A: Yes. The double-sided design, soft ear cushions, and adjustable headband are engineered for extended wear, reducing fatigue during long calls or all-day use.
• Q: What kind of controls does it have? A: The headset includes inline controls for answering and ending calls, muting the microphone, and adjusting volume, enabling efficient, hands-free management during conversations.