EPOS IMPACT SC 660 USB ML

The EPOS IMPACT SC 660 USB ML is a premium wired headset engineered for professionals who demand flawless audio, all‑day comfort, and effortless collaboration. Built for the rigors of modern business communication, this double‑sided headset delivers crystal‑clear voice transmission, impressive noise reduction, and intuitive controls that keep you focused on the conversation—not the technology. With Microsoft Teams certification and optimization for Unified Communications, the SC 660 USB ML is designed to reduce fatigue during long calls while ensuring you sound as confident as you feel. Whether you’re in a busy open office, a quiet home workspace, or a hybrid meeting, this headset provides the reliability, clarity, and comfort that teams rely on every day.

• All‑day comfort and durable design. The SC 660 USB ML features a lightweight frame, plush leatherette ear cushions, and a balanced headband that distributes pressure evenly across the head. The dual‑sided over‑ear design minimizes fatigue during marathon conference calls and long virtual trainings, while the robust build stands up to the demands of a busy workday. An adjustable microphone boom ensures a secure, personalized fit that stays in place as you move between meetings.
• Crystal‑clear voice with smart noise reduction. Your voice stays front and center with a high‑quality microphone that uses active noise suppression and acoustic echo cancellation to minimize background chatter, keyboard noise, and ambient room noise. The result is clearer speech, fewer misunderstandings, and less need for repetition, even in bustling environments. The headset’s acoustic design also improves speech intelligibility for listeners on the other end of the call.
• Microsoft Teams certified for seamless collaboration. The SC 660 USB ML is certified for Microsoft Teams, providing optimized audio experiences, one‑touch call controls, and reliable integration with Teams features like mute, answer/end, redial, and volume adjustments. This certification helps reduce setup time, ensures compatibility with business workflows, and supports a smoother, more productive experience during meetings and calls.
• Plug‑and‑play USB connectivity with broad UC compatibility. Designed for plug‑and‑play USB connectivity, the headset works with Windows and macOS systems and is compatible with major Unified Communications platforms. Whether you’re using Zoom, Webex, Cisco Teams, or other UC applications, the SC 660 USB ML delivers consistent performance with minimal configuration, so you can join meetings quickly without technical hiccups.
• Smart call controls and enhanced meeting features. In addition to standard mic and speaker controls, the SC 660 USB ML includes convenient inline call controls for quick muting, volume adjustment, and call answering. A built‑in Busy Light signals to colleagues when you’re in a meeting, helping reduce interruptions. The combination of intuitive controls and visible status indicators supports smoother collaboration and improved productivity across teams.

Technical Details of EPOS IMPACT SC 660 USB ML

• Connectivity: Wired USB (USB‑A) connection for stable, plug‑and‑play performance and broad device compatibility.
• Microphone: Noise‑cancelling boom microphone designed to isolate speech and minimize surrounding noise for clearer, more natural conversations.
• Headset design: Dual‑sided over‑ear construction with comfortable cushions for extended wear and consistent audio delivery.
• Certification: Microsoft Teams certified to optimize Teams experience with compatible controls and audio routing.
• Compatibility: Works with Windows, macOS, and major UC platforms, enabling seamless use across conferencing and collaboration apps.

How to Install EPOS IMPACT SC 660 USB ML

Installing the EPOS IMPACT SC 660 USB ML is quick and straightforward. Follow these steps to get set up and ready for productive meetings:

1) Connect the headset to a free USB port on your computer using the included USB cable. The operating system should recognize the device automatically and, in many cases, install necessary drivers in the background.

2) If prompted, allow the system to install any required audio drivers or firmware updates. This ensures you have access to the latest performance improvements and bug fixes from EPOS.

3) Open your computer’s sound settings and set the SC 660 USB ML as both the default playback (speakers) and default recording (microphone) device. This ensures your voice is captured through the headset and audio is played back through the same device.

4) Launch Microsoft Teams (or your preferred UC application) and verify that the EPOS IMPACT SC 660 USB ML is selected as the audio device for both the microphone and speaker. In Teams, you can access Device Settings to confirm the headset integration and test a quick call to confirm audio clarity.

5) Use the inline controls on the headset to answer and end calls, adjust volume, and mute as needed. If you work in a noisy environment, position the microphone for optimal pickup and test the mute function during a test call to ensure it’s functioning correctly.

6) For best results, update the device firmware if prompted by your operating system or by EPOS software utilities. Firmware updates can enhance microphone performance, connectivity stability, and compatibility with new collaboration features.

7) Should you experience any issues, restart your application or computer, reselect the headset in your audio settings, and check for any driver updates from EPOS. The SC 660 USB ML is designed for straightforward use, so most setup problems are resolved with a quick reconfiguration.

Frequently asked questions

• What platforms is the EPOS IMPACT SC 660 USB ML compatible with? It is designed for broad compatibility, including Windows and macOS, and works with major UC platforms and common video conferencing apps such as Microsoft Teams, Zoom, and Webex. Its plug‑and‑play USB connection makes it easy to use across devices and work environments.
• Is the headset certified for Microsoft Teams? Yes. The SC 660 USB ML is Microsoft Teams certified, ensuring optimized audio, reliable call controls, and better integration with Teams meeting features.
• What type of microphone does it use? The headset employs a noise‑cancelling boom microphone that reduces background noise and focuses on your voice, improving clarity for remote colleagues and clients.
• Is it comfortable for all‑day use? Absolutely. The dual‑sided over‑ear design, soft ear cushions, and adjustable headband are built for long calls, video conferences, and continuous wear without excessive fatigue.
• Does it have busy light or status indicators? Yes. The built‑in Busy Light helps signal when you’re on a call, reducing interruptions and supporting smoother collaboration in shared workspaces.
• What is the best way to install and configure the SC 660 USB ML? Use the plug‑and‑play USB connection, set the headset as the default audio devices in your operating system, and select it within your conferencing app’s audio settings. Update firmware if prompted for optimal performance.