EPOS IMPACT SC 665 USB

The EPOS IMPACT SC 665 USB is the ultimate wired double-sided headset that elevates your communication experience to new heights. Crafted specifically for contact center agents and professionals, this headset merges exceptional audio quality, remarkable comfort, and long-lasting durability. Whether you're connecting with your team on a PC, utilizing a softphone, or using mobile devices, the EPOS IMPACT SC 665 USB ensures flawless sound and seamless connectivity for all your communication needs.

• Exceptional Audio Quality: The EPOS IMPACT SC 665 USB features an ultra noise-cancelling microphone and EPOS Voice™ technology, delivering crystal-clear speech and outstanding sound quality that enhances every call.
• Versatile Connectivity: Easily connect to your PC or softphone through USB or use the 3.5 mm jack for mobile devices, offering flexible communication options tailored to your setup.
• Optimized for UC and Microsoft Teams: This headset is UC optimized and Microsoft Teams Certified, making it a reliable choice for managing calls while ensuring excellent customer experiences.
• Comfortable Design: Equipped with soft leatherette ear pads and a fold-flat design, the EPOS IMPACT SC 665 USB provides all-day comfort, perfect for long hours of use in demanding environments.
• Durable Construction: Built with a combination of brushed aluminum and stainless-steel components, along with Vectran® reinforced cables, this headset guarantees long-lasting durability even in the most challenging work settings.

Technical Details of Product

• Type: Wired, double-sided headset
• Connectivity: USB and 3.5 mm jack
• Noise Cancellation: Ultra noise-cancelling microphone
• Compatibility: UC optimized and Microsoft Teams Certified
• Comfort: Soft leatherette ear pads
• Durability: Brushed aluminum and stainless-steel components
• Cable: Vectran® reinforced cables
• Additional Features: Automatic sound-enhancement profile, extension headband with number indications
• Sound Protection: EPOS ActiveGard® technology to protect against acoustic injury
• Warranty: 3-year international warranty

How to Install

Installing the EPOS IMPACT SC 665 USB headset is a straightforward process:

1. Connect the USB cable to your computer or softphone.
2. If using a mobile device, plug the 3.5 mm jack into the headphone port.
3. Adjust the extension headband for a comfortable fit.
4. Position the microphone as close to your mouth as possible for optimal voice clarity.
5. Use the in-line call control for easy management of calls.

Frequently Asked Questions

• Is the EPOS IMPACT SC 665 USB headset compatible with all devices? Yes, the headset is compatible with PCs, softphones, and mobile devices using the USB and 3.5 mm jack connections.
• Can I use this headset with Microsoft Teams? Absolutely! The EPOS IMPACT SC 665 USB is UC optimized and Microsoft Teams Certified, ensuring seamless integration.
• What kind of warranty does this headset come with? The headset comes with a 3-year international warranty for added peace of mind.
• How do I clean the ear pads? We recommend using a soft, damp cloth to clean the leatherette ear pads gently. Avoid using harsh chemicals.
• Does the headset offer any protection against loud sounds? Yes, the EPOS ActiveGard® technology protects users against acoustic injury by limiting exposure to sudden loud sounds.