EPOS IMPACT SD 30 ML - US Headset

The EPOS IMPACT SD 30 ML - US Headset is engineered for professionals who demand outstanding audio clarity, all-day comfort, and reliable connectivity in busy enterprise environments. This premium, double-sided wireless DECT headset is designed to seamlessly switch between desk phones and PCs or softphones, helping teams stay connected during long meetings and fast-paced collaboration. With EPOS’s renowned audio processing, a comfortable fit for extended wear, and enterprise-grade durability, the Impact SD 30 ML elevates everyday communications to a higher standard. Designed for US offices and remote work setups, it delivers high-fidelity conversations, intuitive controls, and robust performance across multiple devices, so your teams can focus on the task at hand without audio distractions.

• Seamless DECT connectivity for multi-device use. Enjoy a secure, interference-free wireless connection between the base station and your desk phone, PC, or softphone. The EPOS IMPACT SD 30 ML is built to keep calls crystal clear across typical office layouts, with a dependable range that reduces the need to stay near your desk. This headset is optimized for professional environments, delivering stable voice transmission and minimal dropouts during important discussions.
• Double-sided comfort with professional design. The premium, ergonomic, over-the-ear design distributes weight evenly for long shifts, while plush ear cushions and an adjustable headband provide a comfortable fit across all-day usage. Its durable construction is paired with a refined look that suits enterprise settings, making it suitable for customer-facing roles and quiet-cubicle work alike. The double-sided construction also supports flexibility in how you wear it, enabling quick transitions between calls without compromising comfort.
• Crystal-clear audio with advanced microphone tech. The headset features a high-quality microphone with noise reduction to minimize background chatter and keyboard noise, ensuring your voice comes through distinctly on every call. Combined with EPOS audio processing for wideband sound, conversations sound natural and articulate, which helps reduce fatigue during lengthy calls and improves collaboration in team meetings and customer conversations.
• Smart controls and broad compatibility. Accessible on-ear controls let you answer or end calls, adjust volume, and mute with ease, so you stay focused on the discussion. The Impact SD 30 ML is designed to work with desk phones and computers, and it’s compatible with common UC platforms and softphones, enabling seamless switching between devices without reconfiguration. This makes it an ideal choice for mixed environments where agents, managers, and remote workers collaborate across several communication channels.
• Reliable performance with long battery life and quick charging. Built for busy office environments, the headset provides extended talk time on a single charge and rapid charging when you need a quick top-up between calls. LED indicators and robust battery management help you monitor remaining power, so you’re never caught off guard during a critical meeting. The combination of dependable battery life and durable components supports consistent performance through back-to-back calls and high-volume days.

Technical Details of EPOS IMPACT SD 30 ML - US Headset

• Connectivity: DECT wireless base station designed for desk phones and PCs/softphones, enabling secure and reliable multi-device use
• Design: Premium, double-sided over-the-head headset with adjustable headband and cushioned ear pads for all-day comfort
• Microphone: Noise-reducing microphone with adjustable boom to optimize voice pickup and minimize ambient noise
• Audio: Wideband/HD audio quality for clear voice reproduction and natural conversation flow
• Controls: On-ear controls for answer/end, mute, and volume adjustments for convenient call management
• Compatibility: Works with desk phones and PCs/softphones; designed to integrate with common UC platforms for enterprise environments
• Build and durability: Robust construction suited for busy office settings and everyday use
• Power and indicators: Battery-powered operation with indicators for battery status and charging

Note: Specifications are not provided in the current product details. For complete, up-to-date specifications, consult the official EC Synnex listing using the product UPC or SKU.

How to Install EPOS IMPACT SD 30 ML - US Headset

• Unbox and identify the base station, headset, and cables. Place the base on a stable surface near your workspace and within reach of both your desk phone and computer.
• Connect the base to power using the supplied adapter. Then connect the base to your computer or desk phone using the appropriate cables included in the package. If you are using a PC or softphone, select USB connectivity; for desk phones, follow the provided wiring guidance to establish a direct link to the telephony system.
• Power on the base and use the pairing or auto-detect function to link the headset to the base. Ensure the headset is charged by placing it on the base or using the supplied charging dock if included.
• Put on the headset and adjust the headband for a secure, comfortable fit. Position the microphone so it sits near your mouth without obstructing your typing or comfort.
• Test the audio performance. Make a quick test call to verify the microphone pickup, background noise suppression, and speakers’ volume. Use the on-ear controls to answer, mute, and adjust the volume as needed. If you encounter static or dropouts, relocate the base or minimize competing wireless devices in the vicinity.

Frequently asked questions

• Q: Is the EPOS IMPACT SD 30 ML compatible with both desk phones and PCs/softphones? Yes. The DECT base is designed for desk phones and PCs/softphones, enabling seamless switching between devices in a single headset ecosystem.
• Q: Does it support multiple UC platforms? Yes. The headset is designed to work with common unified communications platforms, ensuring compatibility with most enterprise environments and softphone applications.
• Q: What kind of audio quality can I expect? The headset delivers clear, natural-sounding voice with wideband audio and noise-reducing microphone technology to minimize ambient noise during critical calls.
• Q: How long does the battery last on a single charge? The EPOS IMPACT SD 30 ML is built for extended use with long talk times and quick charging capabilities, designed to keep up with busy workdays and conference-heavy schedules.
• Q: How do I wear the headset? It features a double-sided, over-the-head design with adjustable headband and cushioned ear pads, enabling comfortable wear in a variety of positions for extended periods.
• Q: Can I answer calls directly from the headset? Yes. The built-in on-ear controls let you answer, end, or mute calls without needing to reach for your computer or desk phone.