Description
EPOS IMPACT SDW 5015 - US Headset
Designed for professionals who demand crystal-clear calls, reliable wireless freedom, and seamless multi-device collaboration, the EPOS IMPACT SDW 5015 is a single-sided wireless DECT headset built for modern desk environments. This model belts out superior audio with a super wideband experience and a two-microphone noise-cancelling system, ensuring every word is heard with exceptional clarity. With dual connectivity to PC/softphone and desk phone, plus three wearing styles for all-day comfort, SDW 5015 helps teams stay engaged, responsive, and productive—even in busy, multi-speaker settings. Whether you’re customer-facing, coordinating with a dispersed team, or handling back-to-back calls, this headset is engineered to empower your workforce with focused conversations and effortless collaboration.
- Crystal-clear audio powered by super wideband sound and a two-microphone noise-cancelling system that suppresses ambient noise, so you sound natural and professional to callers on both sides of the line.
- Single-sided, lightweight comfort design with three wearing styles—over-the-head, on-ear, and neckband—so users can tailor fit and feel to their day’s tasks and preferences.
- Dual connectivity for PC/softphone and desk phone environments, enabling fast switching between devices and enabling a more flexible, distraction-free workflow.
- Intuitive controls and smart features include easy call control, mute, volume, and status indicators that simplify handling calls, conferencing, and collaboration across channels.
- Professional-grade reliability with DECT wireless technology for secure, stable connections, extended range, and durable construction designed to withstand active office life.
Technical Details of EPOS IMPACT SDW 5015
- Wireless technology: DECT-based headset system offering secure, reliable wireless connectivity
- Connectivity: Dual connectivity supports PC/softphone and desk phone environments
- Design: Single-sided headset with three wearing styles for ergonomic comfort across long shifts
- Audio: Super wideband audio for natural, crystal-clear conversations; two-microphone noise-cancelling system to reduce background noise
- Compatibility: Optimized for professional use with PC/softphone apps and desk phones; compatible with common unified communications platforms
- Durability: Built to endure everyday office use with a focus on comfort and reliability
how to install EPOS IMPACT SDW 5015
- Unbox and identify the main components: SDW 5015 headset, DECT dongle/base, and any required USB or connection adapters
- Connect the DECT dongle or base to your computer or desk phone as indicated in the included setup guide
- Install any necessary drivers or software from EPOS or your device’s software catalog, ensuring your softphone or UC client recognizes the headset
- Put on the headset and choose your preferred wearing style (over-the-head, neckband, or ear-hook) for comfort and sound isolation
- Test audio by placing a call, adjusting volume, and using mute or call-control buttons until you achieve preferred sound levels and feedback
Frequently asked questions
- What environments is the EPOS IMPACT SDW 5015 designed for? It is built for professional settings that require clear calls across PC/softphone and desk phone ecosystems, with DECT wireless reliability and multiple wearing styles for comfort during long work sessions.
- Does this headset support multi-device use? Yes. The SDW 5015 is designed for dual connectivity so you can move between PC/softphone and desk phone without losing focus on conversations.
- Is the headset compatible with Windows and macOS? The EPOS Impact SDW 5015 is designed to work with common business platforms and UC software, with compatibility generally aligned to Windows and macOS environments via standard USB/UCU integrations.
- Can I wear it for extended periods? The headset offers three wearing styles and a lightweight mono design to maximize comfort over long calls, though actual comfort can vary with individual preferences and head shapes.
- What about call quality in noisy offices? The dual-microphone noise-cancelling system and super wideband audio help keep conversations clear even in moderately noisy environments.
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