EPOS IMPACT SDW 5036 - US Headset

EPOSSKU: 6021824

Price:
Sale price$336.79

Description

EPOS IMPACT SDW 5036 - US Headset

Meet the EPOS IMPACT SDW 5036 – US Headset, a premium single-sided wireless DECT headset engineered for professionals who juggle PC/softphone, desk phone, and mobile calls. This device is built to keep you in the flow of work with triple connectivity that lets you seamlessly switch between devices without missing a beat. Enhanced by super wideband audio and a robust noise-cancelling system, it delivers crystal-clear voice transmission and reduces ambient chatter in busy environments, so conversations stay focused and productive. Beyond sound, the IMPACT SDW 5036 is crafted for comfort and durability, designed to support long days on calls while helping teams stay connected, responsive, and efficient in fast-paced workspaces. Whether you’re in sales, customer support, or remote collaboration, this headset empowers your workforce to communicate with confidence, speed up decision-making, and maintain professionalism across every interaction.

  • Triple connectivity and seamless device switching: This DECT wireless headset is engineered to connect to a PC or softphone, a desk phone, and a mobile device, enabling effortless transitions between communication channels. Users can start a conversation on a desk phone, move to a computer for follow-up notes, or answer a mobile inquiry without reaching for another device. The intuitive switching capabilities minimize interruptions, reduce call handling times, and keep you available for colleagues and customers across your workspace. The result is a smoother, more responsive communication workflow that enhances collaboration and efficiency throughout the day.
  • Superior audio quality for clearer conversations: The EPOS IMPACT SDW 5036 delivers super wideband audio paired with a noise-cancelling microphone system, designed to capture your voice with exceptional clarity while suppressing background noise. In busy offices, this means less miscommunication and fewer need-for-repetition, improving understanding during conference calls, sales pitches, and customer-support interactions. The headset’s acoustic performance helps preserve natural voice tones, so listeners hear you as you intend, whether you’re speaking from a busy open-plan area or a quiet home office. This level of audio fidelity supports more productive meetings and reduces listener fatigue over long calls.
  • All-day comfort and enduring durability: With a lightweight, single-sided wearing style, adjustable headband, and soft leatherette ear cushions, the IMPACT SDW 5036 is designed for extended wear. The one-ear design frees the other ear for note-taking, alerts, and environmental awareness, while the secure fit reduces fatigue during long sessions. The headset’s robust construction is built to withstand demanding office environments, making it a reliable choice for contact centers, sales floors, and remote teams who rely on consistent performance day after day. Comfort is complemented by thoughtful maintenance options that make cleaning and daily use simple and quick.
  • Intuitive controls and enterprise-ready security: Inline controls for answering and ending calls, adjusting volume, and muting the microphone keep you in command without needing to touch your computer. The device supports secure wireless transmission and privacy features essential for business use, helping protect sensitive information during calls. For IT teams, enterprise-grade management tools enable centralized deployment, monitoring, and firmware updates across a fleet of headsets, ensuring consistent performance, policy enforcement, and streamlined support across the organization.
  • Broad UC compatibility and productivity focus: Built to integrate with leading unified communications platforms and softphone clients, the EPOS IMPACT SDW 5036 supports a flexible, scalable workspace. Its triple-connectivity design, combined with EPOS software options, fosters centralized management, remote provisioning, and simpler user adoption. This translates to faster onboarding, fewer setup hurdles, and improved user satisfaction as teams experience reliable, high-quality audio across their preferred communication channels.

Technical Details of EPOS IMPACT SDW 5036 - US Headset

  • Connectivity: Wireless DECT headset with triple connectivity to PC/softphone, desk phone, and mobile devices
  • Audio: Super wideband audio with a noise-cancelling microphone system for clear voice capture
  • Design: Single-sided wearing style with adjustable headband and comfortable ear cushions
  • Compatibility: Works with major UC platforms and softphone clients for flexible integration
  • Controls: Inline call controls for answer/end, volume, and mute; visual indicators on the headset
  • Durability and battery: Built for daily professional use with durable materials and long-lasting, easy charging options

how to install EPOS IMPACT SDW 5036 - US Headset

  • Unbox and charge: Remove the headset and accessories from the packaging, connect the base or USB dongle to your computer or docking station, and allow the headset to charge until the power indicators signal a full charge.
  • Connect your devices: Set up the triple connectivity by pairing the headset with your PC/softphone, desk phone, and mobile device according to your workspace configuration. Ensure each device recognizes the headset as the preferred audio device in its sound settings.
  • Install necessary software: If required for your environment, install any EPOS software or firmware updates and restart devices to apply changes. This ensures optimal compatibility and access to management features.
  • Configure audio preferences: On your computer or UC platform, designate the EPOS IMPACT SDW 5036 as your default headset for both input and output. Adjust microphone gain and speaker volume to suit your environment and test with a representative call to confirm clarity.
  • Test and fine-tune: Perform test calls on each connected device to verify audio quality, mic pickup, and remote controls. Adjust mic boom position and wearing angle to optimize voice pickup while minimizing desk noise and wind interference from movement.

Frequently asked questions

  • Is the EPOS IMPACT SDW 5036 compatible with PC, desk phone, and mobile? Yes. It is designed for triple connectivity across PC/softphone, desk phone, and mobile devices, enabling seamless switching between devices during calls.
  • What kind of audio quality can I expect? The headset delivers super wideband audio with a noise-cancelling microphone to provide clear, natural voice reproduction and reduced background noise in busy environments.
  • How comfortable is this headset for long days? The single-sided design with an adjustable headband and soft ear cushions is built for extended wear, keeping one ear free while delivering all-day comfort.
  • Does it integrate with enterprise software? Yes. EPOS headsets are designed to integrate with leading UC platforms and management tools for centralized deployment and updates.
  • What is a typical use case for the SDW 5036? Ideal for call centers, sales teams, customer support, and any professional requiring clear multi-device connectivity and reliable audio across calls.

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