Description
EPOS IMPACT SDW 5063 - US Headset
The EPOS IMPACT SDW 5063 is a premium, double‑sided wireless DECT headset engineered for professionals who rely on PC and softphone communications. Built to deliver super wideband audio, advanced noise cancellation, and immersive stereo sound, this headset helps you stay focused, productive, and connected in today’s modern workplace. With a comfortable, all‑day design and intuitive controls, the IMPACT SDW 5063 is designed to reduce background distractions while ensuring your voice comes through clearly in every call.
- Immersive, high‑definition audio – Enjoy super wideband audio and stereo sound that delivers natural voice reproduction for clearer calls and richer multimedia experiences. The integrated noise‑cancelling system minimizes ambient noise so your conversations stay crisp, even in busy environments.
- Comfortable, professional design – A double‑sided (binaural) headset with an adjustable headband and soft leatherette ear cushions provides all‑day comfort. Lightweight construction reduces fatigue during long shifts, while the ergonomics keep you focused on the task at hand.
- Reliable wireless DECT connectivity – The DECT wireless technology provides a secure, stable connection to your PC or softphone via a dedicated USB dongle. Enjoy a robust wireless link with minimized interference, so you can move freely around your workspace without dropped calls.
- UC platform ready and intuitive controls – Designed for compatibility with Windows, macOS, and leading UC platforms, the IMPACT SDW 5063 offers easy call management with on‑ear controls for mute, volume, and answering calls. A visible busy/indicator helps colleagues know when you’re on a call.
- Productivity‑driven features – Optimized for the modern workplace, this headset supports all‑day use with dependable battery life, quick charging, and seamless integration with your collaboration software. Reduce interruptions and boost focus during critical tasks and customer interactions.
Technical Details of EPOS IMPACT SDW 5063 - US Headset
- Wireless technology: DECT for secure, reliable wireless communication.
- Form factor: Double‑sided (binaural) headset with adjustable headband and plush ear cushions.
- Connectivity: USB dongle for PC/softphone connection; plug‑and‑play with supported platforms.
- Audio: Super wideband audio and stereo sound for speech clarity and multimedia enjoyment.
- Microphone: Noise‑cancelling boom microphone to minimize ambient noise and deliver clear speech.
- Compatibility: Designed for PC environments and widely supported UC platforms (Microsoft Teams, Zoom, Cisco, and more).
- Controls: In‑ear/multimedia controls for mute, volume, and call management; busy‑light indicator to signal on‑call status.
- Battery and charging: Long‑lasting battery with convenient charging options; quick‑charge capability to minimize downtime.
How to Install EPOS IMPACT SDW 5063
1. Connect the included USB dongle to an available USB port on your computer. The dongle establishes the wireless link between the PC and the headset, enabling a stable connection for calls and softphone use.
2. Power on the headset and ensure the dongle is properly installed. The headset should automatically pair with the dongle when within range, providing immediate audio input and output for calls.
3. If your setup includes a charging base, place the headset on the base to begin charging. Connect the base to power and position it within easy reach for convenient docking between conversations.
4. On your computer, selectEPOS IMPACT SDW 5063 as the default audio input and output device in your system sound settings or within your UC/softphone application. Adjust volume to a comfortable level for both speaking and listening.
5. Run a quick test call using your preferred softphone or collaboration platform to confirm mic pickup, speaker playback, and call controls. Use the mute, volume, and call answer controls to verify responsive performance during real calls.
Frequently asked questions
- Q: Is the EPOS IMPACT SDW 5063 compatible with PC and softphones?
- A: Yes. The IMPACT SDW 5063 is designed for PC environments and works with major UC platforms via its USB dongle, delivering reliable PC/softphone connectivity for calls and multimedia.
- Q: Does this headset support multiple devices or platforms simultaneously?
- A: It is designed to connect to PCs and softphones through the USB dongle. For multitap or multi‑device pairing, refer to your IT policy or EPOS software for advanced configurations.
- Q: How long does the battery last on a typical workday?
- A: The IMPACT SDW 5063 is built for all‑day use with dependable battery performance. Actual battery life depends on usage, volume, and features in use, but it’s designed to minimize the need for frequent recharges during standard workdays.
- Q: Is the headset comfortable for extended wear?
- A: Absolutely. The binaural design with cushioned ear pads and an adjustable headband provides a comfortable fit for extended calls and collaboration sessions.
- Q: Can I control calls and mute the microphone directly from the headset?
- A: Yes. The IMPACT SDW 5063 includes on‑ear controls for mute, volume, and call management, plus a busy‑light indicator to show when you’re on a call.
- Q: How do I ensure optimal audio quality on my calls?
- A: For best results, select the headset as both input and output device in your system or UC application, keep the headset within its effective range of the dongle, and keep the microphone boom oriented toward your mouth for clear voice pickup. Regular software updates from EPOS can also help maintain peak performance.
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