EPOS IMPACT SDW 60 HS Wireless Headset for IMPACT 5000 Series

Experience premium, business-ready audio with the EPOS IMPACT SDW 60 HS. This double‑sided wireless headset is purpose-built for busy professionals who demand clarity, comfort, and reliability throughout long workdays. Engineered to pair seamlessly with the IMPACT 5000 Series, the SDW 60 HS delivers distraction-free conversations, enhanced by soft leatherette ear pads that cradle the ears while dampening ambient noise. The headset’s thoughtful design is tailored for all‑day wear, whether you’re navigating back‑to‑back conference calls, collaborating on projects, or delivering focused customer support. With a visible busy light that signals when you’re on a call, you can minimize interruptions and preserve your focus in open workspaces. And when it’s time to step away, simply pick up the headset to answer, or place it back to continue your work — a small gesture that makes a big difference for flow and productivity. If you value comfort, sound quality, and effortless call management, the EPOS IMPACT SDW 60 HS is built to deliver.

• Premium comfort for all‑day use: The double‑sided design is paired with soft leatherette ear pads and an adjustable headband to reduce fatigue during long calls, meetings, and hours of headset wear. The materials are chosen for gentle skin contact and reliable durability, so you can wear the SDW 60 HS through a full workday without compromising comfort or performance.
• Clear, focussed audio with noise dampening: The headset is engineered to minimize ambient noise and deliver crisp voice reproduction, helping you stay heard in busy environments. Whether you’re in a bustling office, a noisy home office, or a call center, your conversations stay natural and professional, with less background distraction for both sides of the line.
• Busy light for uninterrupted workflows: A prominent busy light indicates when you’re on a call, so colleagues can avoid interrupting you mid-conversation. This simple visual cue helps maintain your focus and keeps meetings or customer interactions running smoothly without constant verbal interruptions or miscommunication.
• Easy call management by touch and gesture: Accept calls by simply picking up the headset, and end calls with a touch‑level control. The intuitive design reduces the need to reach for a desk phone or softphone, enabling faster response times and a more natural, hands‑free workflow during multitasking sessions.
• Seamless compatibility with IMPACT 5000 Series and UC platforms: The SDW 60 HS is designed to integrate with the IMPACT 5000 ecosystem and is compatible with common UC platforms, ensuring reliable performance across various software clients and devices. This makes it a versatile choice for desk sharing, hybrid teams, and multi‑device environments where dependable audio is essential.

Technical Details of EPOS IMPACT SDW 60 HS

• Type: Wireless, double‑sided headset designed for professional use
• Compatibility: Works with EPOS IMPACT 5000 Series and widely used UC platforms
• Microphone: Adjustable boom with noise reduction for clearer voice pickup
• Earpads: Soft leatherette for comfort, better seal, and noise isolation
• Audio performance: Optimized for speech clarity with emphasis on natural voice reproduction
• Indicator: Integrated busy light to signal when the user is on a call
• Connectivity: Wireless dongle for PC/compatible devices; USB interface supported by the IMPACT ecosystem
• Controls: On‑ear controls for call answer/end, mute, and volume adjustments
• Form factor: Double‑sided design for stable wear and better hearing comfort
• Durability: Built to withstand daily professional use with premium materials

How to install EPOS IMPACT SDW 60 HS

• Unbox and inspect: Remove the headset and accessories from the packaging. Check that all components are present and undamaged.
• Charge and prepare: Place the headset on its charging base (or attach to the compatible charging dock) if included. Allow the battery to reach full capacity before first use for optimal performance.
• Connect the wireless dongle: Insert the USB wireless dongle into a free USB port on your computer or compatible device. Ensure the dongle is recognized by your operating system and any required driver software is installed if prompted.
• Pairing and pairing mode: If automatic pairing is not completed, follow the on‑screen prompts or the device’s manual to pair the SDW 60 HS with the dongle. The headset will connect wirelessly to the dongle for PC/softphone use.
• Configure audio settings: Open your UC or softphone application’s audio settings and select the EPOS IMPACT SDW 60 HS as the preferred microphone and headset device. Adjust microphone gain and speaker volume to comfortable levels.
• Test the setup: Make a test call to verify microphone clarity, speaker sound, and the responsive call controls. Confirm the busy light behavior and on‑headset controls function as expected.
• Begin use in daily work: Position the headset for optimal fit, test wearing comfort, and integrate into your daily workflow. Regularly recharge the headset during longer work sessions to ensure uninterrupted performance.

Frequently asked questions

• Is the EPOS IMPACT SDW 60 HS compatible with both USB and landline systems? The SDW 60 HS is primarily designed to work with USB-based UC environments and the IMPACT 5000 ecosystem. For integrations with landline systems, check your telephony environment and EPOS compatibility guidelines.
• What platforms work best with this headset? It’s optimized for EPOS IMPACT 5000 Series deployments and is compatible with common UC platforms, ensuring reliable audio performance across leading softphones and communication apps.
• Can I replace the ear pads if they wear out? Yes. The soft leatherette ear pads are designed for long-term comfort and easy replacement to maintain audio quality and sound isolation.
• How do I know when I’m on a call? The headset features a built‑in busy light that clearly indicates when you are connected to a call, helping colleagues avoid interruptions in busy work environments.
• What is the best way to maximize battery life? For best results, ensure you keep the headset on its charging base when not in use and avoid exposing it to extreme temperatures. Regular usage with the charging dock can help extend overall battery life and readiness.
• Can I answer calls by simply picking up the headset? Yes. The SDW 60 HS is designed to enable quick hands‑free call handling, letting you answer and manage calls with simple headset interactions for a smoother workflow.