Epson Preferred Plus - Extended Service - 2 Year - Service

The Epson Preferred Plus - Extended Service - 2 Year - Service plan is an essential addition for any business that relies on large-format printers. Designed to minimize operational downtime and enhance productivity, this service plan provides comprehensive support and peace of mind. With unparalleled features such as the Next-Business-Day Whole Unit Exchange, this plan ensures that you can keep your business running smoothly, no matter the challenges you face.

• Next-Business-Day Whole Unit Exchange: Experience minimal downtime with our efficient replacement service. If your printer encounters issues, simply return it, and Epson guarantees a replacement unit shipped to you the very next day.
• Worry-Free Protection: Extend your product protection beyond the standard limited warranty, giving you a total of up to 5 years of coverage. This ensures that your investment remains secure, allowing your workflow to remain uninterrupted.
• Cost Savings: Enjoy significant discounts when you purchase the extended service plan alongside your hardware. Save up to 20% on 1-year plans and up to 40% on multi-year plans compared to buying separate one-year plans.
• Predictable Costs: The service plan aids in budgeting and financial planning by maintaining your printer optimally, providing a predictable total cost of ownership that helps you manage expenses efficiently.
• Timely and Reliable Service: Epson values quick response times, ensuring that you can depend on us for replacements when you need them. Our commitment to reliable service means tasks get completed on time, enhancing your operational efficiency.

Technical Details of the Product

• Service Duration: 2 Years
• Coverage: Up to 5 years total with extended service plans
• Replacement Service: Next-Business-Day Whole Unit Exchange
• Discounts: Up to 20% on 1-year plans, up to 30% on 2-year plans, and up to 40% on 4-year plans
• Shipping: Free shipping both ways on all exchanges

How to Install

Getting started with the Epson Preferred Plus - Extended Service - 2 Year - Service plan is simple. Follow these steps:

1. Purchase the service plan when acquiring your hardware or directly from an authorized retailer.
2. If you require a replacement, securely package the original printer and ship it to Epson.
3. Epson will send a replacement printer to your designated location the following business day.
4. Once you receive your new printer, plug it in and continue with your printing tasks without any interruptions.

Frequently Asked Questions

• What is covered under the Epson Preferred Plus - Extended Service plan? The plan covers replacement of the unit in case of failure, ensuring minimal downtime with next-business-day exchange service.
• How long does the service plan last? The extended service plan lasts for 2 years, but you can choose longer coverage options for up to 5 years.
• Will I have to pay for shipping? No, shipping is free both ways when you utilize the exchange service.
• Can I purchase the service plan after buying the printer? Yes, you can purchase the service plan later; however, you will find substantial savings when buying it alongside your hardware.
• What if I encounter issues with the replacement unit? Epson's customer service team is available to assist you with any concerns or issues regarding your replacement unit.