Epson Preferred Plus Protection Plan - Extended Service - 4 Year

Keep your business running smoothly with a reliable, predictable maintenance solution tailored for Epson large-format printers. The Epson Preferred Plus Extended Service Plan delivers Next-Business-Day On-Site Repair, ensuring expert service reaches your location quickly to minimize downtime and keep critical print workflows moving. By choosing the four-year protection up front, you lock in substantial savings, streamlined administration, and a stable budget for ongoing printer reliability, so you can focus on delivering quality without worrying about unexpected repair costs.

• Unmatched uptime with Next-Business-Day On-Site Service: When a hardware or print quality issue arises, an experienced Epson-certified technician is dispatched to your site by the next business day. On-site diagnostics and rapid troubleshooting are designed to resolve most problems during the first visit, reducing production delays, preserving tight deadlines, and helping your team stay productive. This service-first approach minimizes interruption and keeps your operations on track, even in demanding production environments.
• Cost efficiency and long-term value: The four-year plan provides significant savings—up to 40% when compared with purchasing multiple one-year plans over time. This predictable pricing model makes maintenance expenses easier to forecast and helps you allocate resources more effectively, turning high-cost, reactive repairs into a manageable, budget-friendly investment that protects your printing assets for the long haul.
• Broad coverage for large-format printers: Specifically designed for Epson large-format systems used in signage, posters, architectural and engineering drawings, and other production settings. The plan typically encompasses on-site repairs, diagnostic assessments, replacement parts, and labor for qualifying devices during the term, delivering targeted protection where it matters most for businesses relying on large-format output.
• Comprehensive service deliverables: Beyond repairs, the plan includes preventive maintenance guidance, calibration checks, and access to professional technical support to optimize printer performance. Regular maintenance helps sustain print quality, color accuracy, and media throughput while reducing the risk of recurring issues that disrupt operations and waste materials.
• Flexible enrollment and administrative ease: Enroll with minimal friction and scale coverage as your fleet grows. The plan supports straightforward claim submission via an online service portal or through phone support, and it integrates with procurement and warranty management processes. With centralized plan administration, you gain clear visibility into coverage status, renewal timelines, and service history, making asset management simpler and more efficient.

Technical Details of Epson Preferred Plus Protection Plan - Extended Service - 4 Year

• Plan duration: 4 years of coverage from the start date of the service contract.
• Service level: Next-Business-Day On-Site Repair to minimize downtime and keep production running.
• What’s included: On-site diagnostics, labor, and replacement parts for eligible issues; standard service windows apply per policy guidelines.
• Eligible devices: Epson large-format printers and related production equipment covered under the plan’s terms.
• Exclusions and conditions: Consumables and user-replaced parts are generally excluded; terms are subject to the policy and service provider guidelines.
• Activation: Enrollment occurs at purchase and activation is required to activate coverage in the service portal or through the authorized dealer.

How to Install Epson Preferred Plus Protection Plan - Extended Service - 4 Year

• Confirm eligibility and terms with your Epson representative or authorized dealer to ensure the plan meets your specific large-format printing needs.
• Provide proof of purchase for the printers you want covered and confirm exact model details to ensure correct alignment with plan terms.
• Register each eligible device in the service portal or through your dealer to activate coverage and enable online claims management.
• Receive plan confirmation, a service ID, and access credentials for the portal to track service requests, status updates, and renewal reminders.
• Begin proactive management of your plan by scheduling preventive maintenance, monitoring service history, and submitting requests as issues arise.

Frequently asked questions

• Q: What is included in the Epson Preferred Plus Extended Service Plan (4 Year)?
  A: The plan includes Next-Business-Day On-Site Repair, four years of coverage for eligible large-format printers, on-site diagnostics, labor, and replacement parts required to repair covered issues. Consumables and certain exclusions apply per policy terms.
• Q: How do I enroll?
  A: Enrollment typically occurs at the time of purchase through an Epson-authorized dealer or partner. You will register your eligible printers in the service portal to activate coverage and begin management of claims and service history.
• Q: Does the plan cover all service costs?
  A: The plan covers diagnostics, labor, and replacement parts necessary to repair eligible issues during the term. Some exclusions may apply, and specifics are defined in the policy documentation provided at enrollment.
• Q: Can the plan be transferred if I sell or upgrade equipment?
  A: Transfer terms vary by policy; consult your provider at enrollment for transferability details and any required documentation.
• Q: Where is this service available?
  A: Availability and coverage regions vary. Verify regional availability with your Epson representative or authorized dealer to ensure service can be provided at your location.