ESET Managed Detection and Response (MDR) - Renewal

Elevate your cybersecurity posture with ESET Managed Detection and Response (MDR) Renewal, a comprehensive, cloud-based security service designed to deliver continuous threat monitoring, proactive threat hunting, and rapid incident response. This renewal ensures uninterrupted protection, empowering organizations of every size to stay ahead of evolving adversaries with the trusted expertise of ESET’s security operations. By renewing your MDR coverage, you keep the same level of expert support, threat intelligence updates, and streamlined remediation workflows without gaps, enabling your security team to focus on strategic defense rather than reactive firefighting. Whether you’re safeguarding endpoints, networks, or cloud workloads, ESET MDR Renewal provides scalable, end-to-end protection that aligns with modern security requirements and budget considerations.

• 24/7 monitoring and detection across endpoints, networks, and cloud environments, backed by continuous visibility into suspicious activity, insider threats, and lateral movement attempts. This round-the-clock coverage ensures you don’t miss covert attacks that slip past traditional defenses, giving your team early warning and faster containment.
• Advanced threat hunting and analytics that go beyond static signature-based detection. ESET MDR renewal leverages threat intelligence, behavioral analysis, and network telemetry to identify sophisticated campaigns, zero-day techniques, and stealthy malware—even when conventional indicators are quiet or absent.
• Rapid incident response and targeted remediation guidance. When a threat is detected, you gain access to experienced SOC analysts who prioritize alerts, guide containment steps, and provide actionable steps to minimize business impact, helping restore normal operations with minimal downtime.
• Seamless integration with your existing security stack and IT workflows. Renewal maintains compatibility with your current tools, SIEMs, and ticketing systems, enabling automated enrichment, streamlined escalation, and faster collaboration across security, IT, and resilience teams.
• Flexible renewal terms designed to scale with your organization. Whether you’re renewing for a small team or expanding to a larger security program, ESET MDR Renewal offers adaptable seating, coverage levels, and service options to fit your security budget without sacrificing protection or performance.

Technical Details of ESET MDR Renewal

• License Type: Renewal
• Delivery Model: Cloud-based managed service (SaaS) with centralized security operations
• Core Capabilities: 24x7 monitoring, threat detection, threat hunting, incident response, and remediation guidance
• Scope of Coverage: Endpoints, networks, and supported cloud environments integrated with the MDR platform
• Operational Access: Access to ESET Security Operations Center (SOC) analysts during the renewal term
• Support and Updates: Ongoing threat intel updates, continuous rule and capability enhancements, and customer-driven alert tuning
• UPC/SKU: Not provided

How to install ESET MDR Renewal

• Confirm renewal eligibility and ensure your account reflects the correct product SKUs to prevent coverage gaps as you extend the MDR service term.
• Submit renewal details through your designated channel (partner portal, vendor portal, or your account manager) and request a renewal activation window that aligns with your security operations schedule.
• Verify that critical endpoints and devices are enrolled and reporting to the MDR platform; ensure agents are deployed, connected, and communicating securely with the ESET backend.
• Configure alert preferences, escalation paths, and incident response playbooks within the MDR console to mirror your organizational structure, risk tolerance, and compliance requirements.
• Provide SOC access for threat hunting and incident response teams and establish secure notification channels (email, SMS, or integrated workflows) to ensure timely alerts and rapid action.
• Run a renewal-ready test exercise to validate monitoring coverage, alert accuracy, and response workflows so your team is prepared for real-world incidents without disruption.

Frequently asked questions

• What is included in ESET MDR Renewal? It includes ongoing 24x7 security monitoring, threat detection, proactive threat hunting, incident response, remediation guidance, and access to ESET’s security operations center for the duration of the renewal term.
• How does renewal affect my current coverage? Renewal extends and preserves your existing MDR capabilities, ensuring continuous protection and alignment with your security program without introducing gaps or reconfiguration challenges.
• Who should consider ESET MDR Renewal? Organizations seeking around-the-clock visibility into threats, faster detection, and expert incident response, including small businesses, mid-market organizations, and large enterprises aiming to scale security operations with a seasoned SOC partner.
• Can I customize renewal terms? Renewal terms can often be tailored to fit your budget and security requirements, including duration, seat counts, and service level expectations—discuss options with your account manager.
• Is there any downtime when renewing? Renewals are designed to be seamless, with no interruption to existing detection and response coverage; plan renewal activities with your partner to coordinate onboarding windows and ensure continuity.