Extreme Network Inc Ew Responsplus Nbdonsite-16535a

Extreme NetworksSKU: 7180088

Price:
Sale price$1,779.27

Description

Experience enterprise-grade resilience with Extreme Networks EW Responsplus NBDonsite-16535a. This Onsite managed services package from ExtremeWorks delivers continuous proactive remote network monitoring, rapid incident and problem management, proactive change and configuration management, and ongoing software updates with advanced on-site parts replacement. Designed to protect critical networks against downtime and performance degradation, Responsplus Onsite combines round-the-clock visibility with hands-on, on-site support to keep your infrastructure secure, efficient, and highly available. Whether you manage a large campus, a multi-site enterprise, or a data center environment, this service brings enterprise-grade reliability, proactive maintenance, and expert coordination to your IT operations.

  • Continuous proactive remote network monitoring: around-the-clock visibility across wired and wireless infrastructures detects anomalies, performance bottlenecks, and security threats before they affect end users. Real-time dashboards, proactive alerts, and trend analysis empower your team to stay ahead of issues rather than react to outages.
  • Incident and problem management: streamlined triage, rapid root-cause analysis, and coordinated remediation minimize mean time to restore service. By prioritizing critical incidents and providing structured problem resolution, your network returns to optimal performance faster.
  • Proactive change and configuration management: disciplined planning, testing, and controlled deployment of changes reduce risk during updates. This helps maintain compliance, prevents configuration drift, and ensures new features are introduced smoothly without service disruption.
  • Operational software updates and upgrades: timely patches and feature enhancements are delivered to keep devices secure and up-to-date. This ongoing software lifecycle support protects against vulnerabilities and unlocks improved performance and capabilities.
  • Advanced on-site parts replacement: rapid, on-site hardware replacement and component swaps minimize downtime and keep critical devices online. With scheduled maintenance windows and emergency response, you get rapid access to necessary parts when and where you need them.

Technical Details of Extreme Network Inc Ew Responsplus Nbdonsite-16535a

  • Service model: ResponsePLUS Onsite Managed Services for proactive network monitoring and on-site support
  • Coverage: remote monitoring combined with on-site visits for hardware replacement and hands-on assistance
  • Core capabilities: continuous network monitoring, incident management, problem management, change/configuration management
  • Software lifecycle: operational software updates and upgrades as part of the service package
  • Hardware support: advanced parts replacement with on-site technician intervention when required

How to Install Extreme Network Inc Ew Responsplus Nbdonsite-16535a

Responsplus Onsite is a managed service rather than a standard software installation. Activation and onboarding are coordinated directly by Extreme Networks in partnership with your IT team. To begin, you typically engage your account manager and provide essential site details so the service can be configured to your environment. Standard onboarding steps include confirming eligible devices and network segments, sharing device inventory and topology, enabling remote access for monitoring tools, and scheduling onboarding activities with a designated site engineer. While the service handles monitoring and on-site support, your team should prepare documentation such as network diagrams, device credentials (shared securely with the service provider), maintenance windows, and escalation contacts. After onboarding, Extreme Networks configures monitoring probes, policy baselines, alert thresholds, and integration points with your ITSM workflow to ensure seamless incident and change management. Regular review meetings help validate SLA adherence, adjust monitoring scopes, and fine-tune performance baselines to reflect evolving network requirements.

Implementation timelines vary by environment and the scope of devices under management. Expect an initial readiness assessment, followed by staged deployment of monitoring agents and on-site support planning. Ongoing coordination with your account team ensures that maintenance windows, hardware replacement cadences, and software upgrade cycles align with business priorities, minimizing disruption while maximizing network availability and performance.

Frequently asked questions

  • What is included in Extreme Networks EW Responsplus Onsite?
    Responsplus Onsite combines continuous proactive remote network monitoring with on-site incident and problem management, proactive change and configuration management, operational software updates and upgrades, and advanced on-site parts replacement. It is designed to deliver end-to-end network reliability, faster remediation, and ongoing lifecycle support for enterprise-grade networks.
  • How quickly can hardware be replaced under Responsplus Onsite?
    The service provides advanced on-site parts replacement with prioritized responses. Timeframes depend on site-specific agreements and technician availability, but the goal is rapid hardware replacement to minimize downtime and maintain service levels.
  • Is Responsplus Onsite suitable for both campus and data center environments?
    Yes. The service is designed for diverse enterprise environments, including enterprise campuses, multi-site networks, and data centers, offering scalable monitoring, rapid incident response, and proactive lifecycle management across complex infrastructures.
  • How do I start onboarding with Extreme Networks?
    Onboarding begins by contacting your Extreme Networks account manager. You will provide device inventory, network topology, access details, and preferred maintenance windows. Extreme will coordinate remote monitoring setup, on-site scheduling, and integration with your ITSM processes to ensure a smooth transition.

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