Extreme Networks ExtremeWorks Advanced Hardware Replacement - Extended Service - 1 Year - Service Nbd Ahr H31340

Extreme NetworksSKU: 7168156

Price:
Sale price$2,251.81

Description

The Extreme Networks ExtremeWorks Advanced Hardware Replacement - Extended Service - 1 Year - Service is a crucial solution for businesses that rely on Extreme Networks hardware and Operational Software. It ensures that organizations have continuous access to exceptional technical support, prompt hardware replacement, and peace of mind. This comprehensive service is designed to minimize downtime and enhance productivity, making it an ideal choice for companies of all sizes.

  • Comprehensive Technical Support: Gain 24/7 access to the Extreme Networks Global Technical Assistance Center (GTAC) for expert assistance and swift problem resolution.
  • Rapid Parts Replacement: Enjoy Next Business Day Advance Parts Replacement service, ensuring timely arrival of replacement parts to minimize operational disruptions.
  • One Year Service Duration: Benefit from a full year of service that provides ongoing support and ensures your systems remain operational and up-to-date.
  • Cost-Effective Solutions: Save costs associated with downtime and repairs, making the ExtremeWorks service an affordable option for businesses of all sizes.
  • Streamlined Operations: The service is designed for ease of use, allowing you to concentrate on your core business activities rather than worrying about hardware failures.

Technical Details

  • Service Type: Advanced Hardware Replacement
  • Service Duration: 1 Year
  • Support Access: 24x7 via telephone and web access
  • Response Time: Next Business Day for parts replacement
  • Coverage: Applicable to Covered Products as defined in the service agreement

How to Install

To install the Extreme Networks ExtremeWorks Advanced Hardware Replacement service:

  • Purchase the service through an authorized Extreme Networks reseller or directly from Extreme Networks.
  • Upon confirmation of your purchase, you will receive an activation code and details on how to access the support services.
  • Register your Extreme Networks hardware and link it with the service for seamless support access.
  • In case of hardware failure, contact GTAC using the provided channels, report the issue, and follow their guidance for troubleshooting and parts replacement.

Frequently Asked Questions

  • What does the Advanced Hardware Replacement service cover? The service covers technical support, parts replacement, and access to the Global Technical Assistance Center for any issues related to Extreme Networks hardware and Operational Software.
  • How quickly can I expect a part to be replaced? With the Next Business Day Advance Parts Replacement service, you can expect to receive the necessary replacement part by the next business day after your issue has been reported and diagnosed.
  • Is the service available for all Extreme Networks products? The service is available for Covered Products as defined in the service agreement. Please check with your reseller or the service agreement documentation for specific product eligibility.
  • Can I access support 24/7? Yes, you have 24/7 access to the Extreme Networks Global Technical Assistance Center for assistance with any issues related to your hardware.
  • What if I need support outside of regular business hours? The GTAC is available 24 hours a day, 365 days a year, ensuring you can receive support at any time, even during holidays.

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