Extreme Networks ExtremeWorks Advanced Hardware Replacement - Extended Service - 1 Year - Service Nbd Ahr H35292

Introducing the Extreme Networks ExtremeWorks Advanced Hardware Replacement - Extended Service. This exceptional service offering is meticulously designed to provide comprehensive support and efficient parts replacement for your networking hardware. Keep your systems running smoothly and confidently with the assurance that you will receive top-notch technical assistance whenever you need it.

• Comprehensive Technical Support: Gain 24/7 access to the Extreme Networks Global Technical Assistance Center (GTAC). This dedicated support ensures that any issues, product-related inquiries, or troubleshooting needs are addressed promptly and effectively.
• Next Business Day Parts Replacement: Experience the convenience and reliability of our Next Business Day service for advanced parts replacement, ensuring that any hardware failures are resolved quickly to minimize downtime.
• One-Year Coverage: With a service duration of one year, you can have peace of mind knowing that your hardware is well-supported and protected, allowing you to maximize productivity and achieve timely results.
• Efficient Service Depot Locations: Benefit from strategically located service depots that enhance usability and efficiency, making the process of hardware replacement seamless and quick.
• Peace of Mind: Our advanced hardware replacement services offer complete assurance that any potential issues will be resolved swiftly, allowing you to focus on your business without the stress of hardware failures.

Technical Details of the Product

• Service Type: Advanced Hardware Replacement
• Service Duration: 1 Year
• Response Time: Next Business Day for advanced parts replacement
• Support Availability: 24 hours a day, 365 days a year
• Access to: Global Technical Assistance Center (GTAC)

How to Install

Installation of the Extreme Networks ExtremeWorks Advanced Hardware Replacement service is straightforward. Follow these simple steps upon purchasing the service:

1. Register your product with Extreme Networks to activate your service coverage.
2. In the event of hardware failure, contact the GTAC via telephone or the web to report the issue.
3. Follow the instructions provided by the GTAC agent to troubleshoot and diagnose the problem.
4. Once diagnosed, request the advanced parts replacement service.
5. Receive your replacement part the next business day and follow the installation guidelines to ensure a smooth replacement process.

Frequently Asked Questions

• What is included in the service? The service includes advanced hardware replacement, access to GTAC 24/7, and support for product-related inquiries.
• How quickly can I expect a replacement part? The Next Business Day service guarantees that you will receive your replacement part within one business day following diagnosis.
• Is there a limit to the number of replacements? The number of replacements is subject to the terms defined in the service agreement based on the level of purchase.
• Can I access support outside of business hours? Yes, you have access to GTAC 24/7, 365 days a year, so you can get help whenever you need it.
• What should I do if I encounter a problem? If you experience an issue with your hardware, simply contact GTAC for assistance in diagnosing and resolving the problem.