Extreme Networks ExtremeWorks - Extended Service - 1 Year - Service

Experience the ultimate in network reliability and support with the Extreme Networks ExtremeWorks - Extended Service - 1 Year. This comprehensive service plan is meticulously crafted to ensure that your network infrastructure remains at peak performance, allowing you to focus on your core business while we handle the complexities of network maintenance. Offering exceptional customer satisfaction and rapid response times, this service is a vital addition to your network management strategy.

• Next Business Day Service Response: Enjoy rapid service with a next business day response guarantee. This ensures minimal downtime and maximizes the efficiency of your network operations, allowing you to maintain productivity without interruptions.
• Flexible Scheduling: The physical service subtype allows for unparalleled flexibility in scheduling work hours, locations, and assignments, tailored to meet your unique business needs and operational requirements.
• One Year of Reliable Coverage: Benefit from a full year of dependable service designed to promote uninterrupted operation and optimal performance of your network components, giving you peace of mind and confidence in your infrastructure.
• Expert Support: Gain access to a dedicated team of experienced professionals focused on providing the support and solutions necessary to effectively address your network challenges, ensuring that you have the expertise at your fingertips.
• Comprehensive Maintenance: The ExtremeWorks service includes thorough physical maintenance, ensuring that all hardware components remain in excellent condition, thereby extending the life of your network infrastructure and reducing the total cost of ownership.

Technical Details of Product

• Service Type: Extended Service
• Duration: 1 Year
• Response Time: Next Business Day
• Service Subtype: Physical Maintenance
• Coverage: Network Infrastructure Support

How to Install

To take full advantage of the Extreme Networks ExtremeWorks Extended Service, simply follow these steps:

1. Purchase the service plan online or through an authorized distributor.
2. Once your purchase is confirmed, you will receive a service agreement with all necessary details.
3. Contact the support team to schedule your first maintenance session based on your availability.
4. Provide any necessary access to your network infrastructure as specified in your agreement.
5. Enjoy the peace of mind that comes from having expert support at your fingertips.

Frequently Asked Questions

• Q: What does the ExtremeWorks service cover?
  A: The service covers physical maintenance and support for your network infrastructure, ensuring optimal performance and efficiency.
• Q: Is there a limit to the number of service calls I can make?
  A: There is no limit to the number of service calls you can make during the one-year period, as long as they are related to the service covered in your agreement.
• Q: What happens if I require service outside of normal business hours?
  A: While the service is designed for next business day response, you can discuss options for urgent service requirements with your support team.
• Q: Can I customize my service plan?
  A: Yes, you can discuss customization options with your account representative based on your specific business needs.
• Q: How do I renew the service at the end of the year?
  A: You will receive a notification prior to the service expiration, and you can easily renew online through your account or by contacting customer support.