Extreme Networks ExtremeWorks - Extended Service - 1 Year - Service

The Extreme Networks ExtremeWorks - Extended Service - 1 Year - Service is your go-to solution for ensuring that your networking equipment remains operational with minimal downtime. With a focus on delivering exceptional support, this premium service includes on-site assistance, parts replacement, and comprehensive labor coverage. By choosing Extreme Networks for your network support needs, you can concentrate on your core business activities while we efficiently handle all your technical issues.

• Reliable Technical Support: Our dedicated team of experts is available around the clock to swiftly and effectively resolve all your technical issues, ensuring your network operates smoothly and without interruptions.
• Comprehensive On-site Assistance: Enjoy peace of mind with on-site support, ensuring that qualified experts are at your location to provide immediate solutions when you need them most.
• Parts Replacement Service: Our parts replacement service guarantees that any mishaps or hardware failures are covered, significantly minimizing downtime and keeping your network running at peak performance.
• Labor Coverage: This service includes labor coverage, meaning you won’t face unexpected costs due to technical repairs or equipment replacements, providing you with full cost predictability.
• One Year of Comprehensive Support: The package offers one year of extensive service, giving you confidence in the reliability and longevity of your networking equipment.

Technical Details of the Product

• Service Type: Extended Service Agreement
• Duration: 1 Year
• Support Type: On-site maintenance including parts and labor
• Response Time: Rapid response to ensure minimal disruption to your operations
• Coverage: Comprehensive technical support for all Extreme Networks equipment

How to Install

To activate your Extreme Networks ExtremeWorks - Extended Service, follow these simple steps:

1. Contact your Extreme Networks representative or authorized reseller to purchase the service package.
2. Once purchased, you will receive a confirmation email with your service agreement details.
3. Connect with our support team to discuss your specific equipment needs and any potential scheduling for on-site support.
4. Keep your service agreement details handy for quick reference during your support calls.
5. Enjoy hassle-free support and focus on your business while we handle your networking needs!

Frequently Asked Questions

• What is covered under the Extreme Networks ExtremeWorks Extended Service? This service provides comprehensive support, including on-site assistance, parts replacement, and labor for all your Extreme Networks equipment.
• How quickly can I expect on-site support? Our team is committed to rapid response times to ensure minimal disruption to your operations. Specific response times may vary based on location and service agreement terms.
• Do I need to purchase parts separately? No, parts replacement is included in the service agreement, which means you won’t incur additional costs for covered parts during the service period.
• Can I renew my service after the one-year period? Yes, you can renew the Extreme Networks ExtremeWorks Extended Service at the end of the one-year period to continue enjoying uninterrupted support.
• How can I contact technical support? You can contact our technical support team via phone or email as provided in your service agreement documentation. Our team is here to assist you 24/7.