Extreme Networks ExtremeWorks - Extended Service - 1 Year - Service

The Extreme Networks ExtremeWorks - Extended Service is the ultimate solution for businesses seeking reliable support and maintenance for their network infrastructure. This one-year service plan ensures your systems are always operational, providing you with peace of mind knowing that expert help is just a call away. With a commitment to excellence, this service is tailored to meet the needs of both small businesses and large enterprises, guaranteeing that your operations run smoothly and efficiently.

• Next Business Day Service Response: Experience quick resolution times with our Next Business Day service, ensuring minimal downtime and maximum productivity for your operations.
• One-Year Coverage: The one-year service duration guarantees ongoing support, allowing your team to focus on core business activities without worrying about network issues.
• Physical Maintenance Services: Benefit from our physical service sub-type that ensures your hardware is well-maintained, enhancing the longevity and efficiency of your network devices.
• Expert Technical Support: Our trained professionals are just a phone call away, ready to assist with any technical issues, providing you with confidence in your network’s performance.
• Peace of Mind: Ensure complete operational reliability with comprehensive support designed to give you confidence in your network results, allowing for seamless business continuity.

Technical Details of the Product

• Service Type: Extended Service
• Duration: 1 Year
• Response Time: Next Business Day
• Service Sub-Type: Physical Maintenance
• Support: 24/7 Technical Assistance

How to Install

To make the most of your Extreme Networks ExtremeWorks - Extended Service, follow these steps:

1. Purchase the service through authorized retailers or directly through Extreme Networks.
2. Register your service by following the online registration process to activate your coverage.
3. Keep your service documentation handy for reference when contacting support.
4. In case of a network issue, contact the support team to request maintenance and specify the urgency of your need.
5. A technician will respond within the Next Business Day timeframe to address your issue directly.

Frequently Asked Questions

1. What is covered under the Extreme Networks ExtremeWorks - Extended Service? This service covers physical maintenance and support for your Extreme Networks hardware, ensuring timely responses and solutions to any problems that may arise.
2. How fast can I expect service after I report an issue? With our Next Business Day service response, you can expect a technician to be in touch and address your issue by the next business day.
3. Is the service available for all Extreme Networks products? Yes, the ExtremeWorks - Extended Service can be availed for a wide range of Extreme Networks hardware and equipment. Please check with your product specifications for eligibility.
4. Can I renew my Extended Service after one year? Yes, you can renew your ExtremeWorks - Extended Service plan before the expiration date to ensure continued support and maintenance.
5. How do I contact customer support? You can contact customer support via the Extreme Networks website or by calling their dedicated support hotline. Ensure you have your service details handy for quicker assistance.