Extreme Networks ExtremeWorks - Extended Service - 1 Year - Service

Experience uninterrupted productivity and peace of mind with the Extreme Networks ExtremeWorks - Extended Service. This essential service plan ensures that your network systems are optimally maintained, minimizing downtime and maximizing efficiency. With comprehensive support options tailored to suit your operational needs, you'll benefit from a predictable total cost of ownership while safeguarding your critical infrastructure.

• 24 x 7 x 4 Hour On-site Support: Enjoy round-the-clock access to expert technical support with a guaranteed 4-hour response time. Our dedicated professionals are always available to address any challenges you may face, ensuring that your systems remain operational.
• Comprehensive Parts and Labor Coverage: The ExtremeWorks service includes complete parts replacement and labor coverage, allowing you to manage unexpected mishaps effectively. This means no hidden costs and full transparency in service delivery.
• Electronic and Physical Service Options: Choose between electronic or physical service types, giving you the flexibility to select an option that best suits your operational requirements. This dual approach enhances client service and allows for greater cost-efficiency.
• Enhanced Efficiency and Usability: With the ExtremeWorks Extended Service, you will benefit from improved usability and increased efficiency, ensuring that your network remains in peak condition for maximum productivity.
• One-Year Duration for Timely Results: The service plan spans one year, providing ongoing support and maintenance to ensure that your systems are continually updated, optimized, and ready to handle your business operations seamlessly.

Technical Details of Product

• Service Type: Extended Service Plan
• Support Availability: 24/7
• Response Time: 4 Hours
• Service Duration: 1 Year
• Coverage: Parts & Labor
• Service Sub-type: Electronic, Physical

How to Install

To activate your Extreme Networks ExtremeWorks Extended Service, please follow these steps:

1. Contact your Extreme Networks representative to confirm your service plan purchase.
2. Once confirmed, you will receive an activation code via email.
3. Log into the Extreme Networks support portal and enter your activation code to initiate your service plan.
4. Access the extensive resources available, including documentation and support contact details.
5. Begin utilizing your on-site support and maintenance services as required!

Frequently Asked Questions

• What does the ExtremeWorks Extended Service cover? The service covers parts replacement, labor, and on-site technical support, providing comprehensive maintenance and assistance for your network systems.
• What is the response time for on-site support? The response time for on-site support is guaranteed at 4 hours, ensuring quick resolutions to any issues that may arise.
• Can I choose between electronic and physical service types? Yes, you can select between electronic and physical service options, allowing you to customize your support to meet your specific needs.
• How long is the service duration? The ExtremeWorks Extended Service lasts for one year, offering ongoing support and maintenance throughout that period.
• How do I contact support if I need assistance? You can reach out to the Extreme Networks support team 24/7 through the contact information provided in your service activation email.