Extreme Networks ExtremeWorks - Extended Service - 1 Year - Service

The Extreme Networks ExtremeWorks - Extended Service - 1 Year is an intelligent investment designed to elevate the reliability and performance of your network infrastructure. This tailored service offers businesses exceptional support, ensuring minimal downtime and maximum productivity. The ExtremeWorks Extended Service is essential for those who rely heavily on their network systems, providing peace of mind with comprehensive maintenance and expert assistance throughout the year.

• Dependable Assurance Solution: The ExtremeWorks service is meticulously designed to provide reliable maintenance and support. This ensures that your network operates smoothly and efficiently, effectively reducing potential disruptions.
• 4 Hour Service Response Time: Experience peace of mind with a commitment to a rapid four-hour response time. In the event of any issues, this service ensures you can get back on track quickly, safeguarding uninterrupted business operations.
• 1 Year Service Duration: This extended service plan lasts for a full year, providing you with the assurance that your network infrastructure is backed by expert assistance and comprehensive support throughout the entire duration.
• Physical Service Sub Type: The physical service sub-type guarantees hands-on assistance. Skilled technicians are dispatched promptly to address any hardware or infrastructural issues effectively.
• Maximum Reliability and Productivity: By minimizing downtime and enhancing your network's reliability, the ExtremeWorks service helps maintain high productivity levels. This allows your team to focus on core responsibilities without interruptions, facilitating seamless business operations.

Technical Details of Product

• Service Type: Extended Maintenance
• Service Duration: 1 Year
• Response Time: 4 Hours
• Service Sub Type: Physical Service
• Target Users: Businesses relying on Extreme Networks solutions

How to Install

Installation of the Extreme Networks ExtremeWorks service is seamless. Follow these steps to activate the service:

1. Contact Extreme Networks support to initiate the service activation.
2. Provide relevant network information and any existing issues that need addressing.
3. A technician will be assigned and will coordinate with you on the service schedule.
4. Upon arrival, the technician will assess your network and perform necessary maintenance or repairs, ensuring all equipment is functioning optimally.
5. After the service is completed, you will receive documentation outlining the work performed and future recommendations.

Frequently Asked Questions

• What does the ExtremeWorks service cover? This service covers maintenance and support for your Extreme Networks hardware, ensuring high reliability and performance.
• Is there a limit to the number of service calls? Under the Annual service plan, there is no limit to the number of service calls, as long as they are within the terms of service.
• Can I upgrade my service plan? Yes, you can upgrade your service plan at any time by contacting Extreme Networks support.
• What happens if I need service outside of business hours? Extreme Networks offers options for after-hours support, which can be discussed during the service agreement process.
• How do I contact support for service requests? You can contact support through the Extreme Networks customer portal or by calling the support hotline provided during service activation.