Extreme Networks ExtremeWorks - Extended Service - 1 Year - Service

Introducing the Extreme Networks ExtremeWorks - Extended Service, an exceptional maintenance solution designed to enhance your network reliability and efficiency. This 1-Year service plan is tailored to protect your investment while offering comprehensive support when you need it the most. With 24/7 availability and a swift 4-hour on-site response time, ExtremeWorks ensures that your network operations run smoothly, allowing you to focus on your core business activities.

• Comprehensive 24/7 Support: Experience peace of mind with round-the-clock help from Extreme Networks' skilled professionals. Whether it's day or night, assistance is just a call away.
• Rapid On-Site Response: The 4-hour response time ensures that your network issues are addressed promptly, minimizing downtime and maintaining high productivity levels across your organization.
• Parts Replacement Service: Enjoy hassle-free parts replacement included in your service plan. This vital feature resolves hardware issues efficiently, ensuring your network stays operational.
• Increased Reliability: By investing in the ExtremeWorks Extended Service, you are enhancing the dependability of your network infrastructure, allowing for smoother operations and fewer disruptions.
• One-Year Duration: With a full year of service, you can rest assured that your network will receive the attention it needs for enhanced performance and reliability.

Technical Details of the Product:

• Service Type: Extended Service
• Service Duration: 1 Year
• Response Time: 4 Hours On-Site
• Support Availability: 24 x 7
• Coverage: Parts and Labor included

How to Install:

To activate your Extreme Networks ExtremeWorks - Extended Service, follow these simple steps:

1. Purchase the ExtremeWorks service plan through an authorized reseller or directly from Extreme Networks.
2. Receive a confirmation email containing your service agreement and activation details.
3. Contact Extreme Networks' support team via the provided contact information to finalize your setup and clarify any additional questions.
4. Once activated, keep your service agreement on hand for reference, and enjoy the peace of mind provided by 24/7 support and rapid on-site assistance.

Frequently Asked Questions:

1. What is covered under the ExtremeWorks Extended Service? The service includes parts replacement, labor for repairs, and round-the-clock remote support, ensuring that any issues with your network are quickly addressed.
2. How quickly can I expect a response for on-site service? Extreme Networks guarantees a swift on-site response time of 4 hours, ensuring minimal disruption to your operations.
3. Is there a limit to the number of service calls I can make within the year? There are no limits to service calls under the ExtremeWorks Extended Service; you can request support as often as needed throughout the year.
4. Can I renew my service after the one-year duration? Yes, you have the option to renew your ExtremeWorks Extended Service at the end of the one-year period for continued support and protection.
5. Do I need to pay extra for parts replacement? No, parts replacement is included in the service agreement, ensuring you have access to necessary components without additional costs.