Description
Experience unparalleled peace of mind with the Extreme Networks ExtremeWorks - Extended Service. This 1-Year service plan is expertly designed to enhance the reliability of your network infrastructure while providing you with immediate support whenever you need it. With 24 x 7 x 4 Hour on-site maintenance, you can ensure your systems are running smoothly, allowing you to focus on your core business operations without interruptions.
- Comprehensive Coverage: The ExtremeWorks service includes complete parts and labor coverage, ensuring that you are protected against any unexpected mishaps that may arise.
- Rapid Response Time: With a commitment to a 4-hour parts and labor service response time, you'll receive prompt attention, minimizing downtime and maximizing operational efficiency.
- 24/7 Availability: Enjoy around-the-clock support, which means help is always just a call away, providing you with the reassurance that you need for your critical systems.
- On-site Service: Benefit from on-site maintenance without the inconvenience of travel. Our skilled technicians come directly to your location to resolve any issues.
- Value Addition: Protect your investment with this extended service, adding significant value through increased reliability and ensuring accurate results in your network operations.
Technical Details of the Product
- Service Type: Extended Service
- Duration: 1 Year
- Response Time: 4 Hours
- Service Availability: 24 x 7
- Service Features: On-site maintenance, Parts & Labor included
How to Install
- Purchase the Extreme Networks ExtremeWorks - Extended Service plan through our authorized channels.
- Upon purchase, you will receive a confirmation with the necessary details for service activation.
- Contact our support team with your service confirmation number to schedule your initial service and to set up any necessary configurations.
- Our technicians will arrive on-site at your convenience, ready to assist with the implementation and maintenance of your network systems.
Frequently Asked Questions
- What is included in the ExtremeWorks service? The ExtremeWorks service includes parts replacement and labor to ensure your network systems are maintained and repaired as needed.
- How does the 4-hour response time work? We guarantee that our technicians will arrive on-site within 4 hours of your service request to address any issues that arise.
- Is support available 24/7? Yes, our support team is available around-the-clock, providing assistance whenever you need it.
- Can I extend my service beyond one year? Yes, you can opt to renew your ExtremeWorks service plan before the expiration date to continue enjoying the benefits.
- What if I encounter an issue outside of regular business hours? With our 24/7 service, you can reach out for support at any time, and we will dispatch a technician as quickly as possible.
Customer reviews
Showing - Of Reviews