Description
Introducing the Extreme Networks ExtremeWorks - Extended Service, your ultimate solution for comprehensive support and maintenance tailored for your networking equipment. This essential service is designed to safeguard your technological investments while enhancing reliability and productivity. With 24/7 expert assistance, you can ensure that your systems are always performing at their best, allowing you to focus on your core business operations without the worry of downtime.
- Comprehensive 24/7 Support: Leverage round-the-clock assistance from skilled technicians ready to tackle any issues that may arise with your network equipment.
- On-site Service: Enjoy a guaranteed 4-hour response time for on-site service, ensuring that expert technicians are promptly dispatched to resolve problems and minimize downtime.
- Parts Replacement Included: Benefit from parts replacement included in the service, guaranteeing that any faulty components are swiftly replaced to keep your systems running smoothly.
- Enhanced Reliability: The electronic and physical service subtype ensures better reliability, allowing for maximum productivity in your business operations.
- Effective Maintenance: The combination of parts and labor service characteristics ensures reliable maintenance, resulting in improved usability and efficiency across your network.
Technical Details of Product
- Service Duration: 1 Year
- Service Type: Extended Service - On-site Maintenance
- Response Time: 4 Hours
- Support Availability: 24 x 7
- Service Coverage: Parts & Labor
How to Install
To activate your Extreme Networks ExtremeWorks - Extended Service, follow these simple steps:
- Purchase the service through authorized retailers or directly from Extreme Networks.
- Register your service by providing your equipment details and service purchase confirmation.
- Contact the Extreme Networks support team to schedule your on-site setup if needed.
- Once registered, you can access 24/7 support and begin utilizing the benefits of your extended service.
Frequently Asked Questions
- What is included in the ExtremeWorks - Extended Service? This service includes comprehensive 24/7 support, on-site maintenance with a 4-hour response time, parts replacement, and labor to ensure your systems operate efficiently.
- How quickly can I expect a technician to arrive on-site? You can expect a technician to arrive on-site within 4 hours of your service request, minimizing any potential downtime.
- What types of network equipment does this service cover? The Extreme Networks ExtremeWorks - Extended Service is applicable to a wide range of Extreme Networks equipment. Please check with the retailer or support team for specific device compatibility.
- Can I renew the service after one year? Yes, you can renew your ExtremeWorks - Extended Service after the one-year period to continue receiving uninterrupted support and maintenance.
- Is there a limit to the number of service calls I can make? No, there is no limit to the number of service calls you can make during the coverage period, ensuring you receive help whenever you need it.
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