Description
Experience unparalleled peace of mind with the Extreme Networks ExtremeWorks - Extended Service. This 1-Year onsite maintenance service is specifically designed to ensure your network operates at its peak efficiency. With a focus on reliability, this extended service plan covers parts and labor, providing you with confidence in your network's performance. The ExtremeWorks service is all about convenience, enabling you to receive essential support right at your doorstep without any travel inconvenience.
- Comprehensive Coverage: Enjoy complete peace of mind with a service plan that covers both parts replacement and labor, ensuring your equipment remains in optimal condition.
- On-Site Support: Receive valuable assistance without the hassle of traveling. Our on-site service ensures that help arrives at your location when you need it the most.
- Dependable Maintenance: With a focus on reliability, the parts and labor service characteristics guarantee efficient maintenance, allowing your network to function seamlessly.
- Next Business Day Response: Experience maximum efficiency with our commitment to next business day service response time, minimizing downtime and keeping your operations running smoothly.
- 1-Year Service Duration: This extended service plan ensures maximum dependability, providing you with accurate results and support for a full year.
Technical Details of Product
- Service Type: On-site Maintenance
- Service Duration: 1 Year
- Service Features: Parts & Labor Coverage
- Response Time: Next Business Day Service
- Service Sub-Type: Physical Service
How to Install
To activate your Extreme Networks ExtremeWorks - Extended Service, simply follow these steps:- Contact your Extreme Networks representative to initiate the service.
- Provide necessary information regarding your network equipment and any specific requirements.
- Schedule a convenient time for the on-site technician to conduct an initial assessment.
- Once the assessment is complete, the technician will proceed with the maintenance service as per the agreement.
- Keep documentation of the service for future reference and to ensure continued support if needed.
Frequently Asked Questions
- What does the ExtremeWorks service cover? The ExtremeWorks service covers parts replacement and labor, ensuring comprehensive support for your network infrastructure.
- How quickly can I expect service after I report an issue? Our commitment is to provide a Next Business Day response time for any reported issues, ensuring minimal downtime for your operations.
- Is this service available for all Extreme Networks equipment? The ExtremeWorks service is designed for a wide range of Extreme Networks equipment. Please consult with your representative for specific compatibility.
- Can I extend my service beyond the one year? Yes, you can discuss options for renewing or extending your service with your Extreme Networks representative prior to the end of your coverage period.
- What should I do if I experience a hardware failure? Contact the support team immediately, and they will guide you through the next steps for obtaining service under your ExtremeWorks plan.
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