Description
The Extreme Networks ExtremeWorks - Extended Service - 1 Year is your go-to solution for maintaining a robust and efficient networking infrastructure. Designed for organizations that seek reliability and performance, this service package ensures that any technical issues are swiftly resolved, allowing your business to thrive with minimal downtime. With a dedicated focus on customer support, Extreme Networks delivers peace of mind through expert assistance, timely parts replacement, and hands-on labor.
- Comprehensive On-Site Support: Benefit from immediate response with on-site experts ready to assist, ensuring that your networking issues are resolved quickly and efficiently.
- Parts Replacement Service: Enjoy the assurance of parts and labor coverage, providing you with the necessary replacement components without the hassle of inventory management.
- Next Business Day Service Response: Experience minimal downtime with our commitment to respond to your service requests within one business day, helping you maintain operational continuity.
- Increased Productivity with Hands-On Approach: Leverage the physical service subtype designed to get projects completed on time, enhancing your team's overall productivity.
- One-Year Duration for Maximum Reliability: Take advantage of a full year of service, enabling your organization to rely on our expertise and support for sustained performance.
Technical Details of Product
- Service Type: Extended Service
- Duration: 1 Year
- Service Features: On-site support, Parts Replacement, Maintenance, Labor
- Next Business Day Service Response Time
- Service Sub-Type: Physical
How to Install
Installation of the Extreme Networks ExtremeWorks - Extended Service is straightforward. Once you purchase the service, you will receive detailed instructions and support from our dedicated service team. Here are the basic steps to get started:
- Confirm your service purchase and registration with Extreme Networks.
- Schedule an on-site visit from one of our certified technicians.
- During the visit, the technician will assess your current network setup and address any existing issues.
- Follow the technician's recommendations for ongoing maintenance and support to maximize the benefits of your service.
Frequently Asked Questions
- What does the Extreme Networks ExtremeWorks service cover? The service covers on-site support, parts replacement, and labor, ensuring that your network operates smoothly and efficiently.
- How quickly can I expect a response for service requests? We offer a Next Business Day service response time to ensure any disruptions to your network are addressed promptly.
- Is there a limit to the number of service calls I can make during the year? There is no limit to the number of service calls. We are committed to providing you with the support you need throughout the service duration.
- Can I upgrade my service after purchasing? Yes, you can discuss potential upgrades or additional services with your dedicated account representative.
- Will I need to purchase my own replacement parts? No, the service includes parts replacement, so you won’t need to manage inventory or purchase parts independently.
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