Extremeworks 1Yr Nbd On Site Support With Proactive Hardware Care

The Extremeworks Extended Service with On-Site Support and Proactive Hardware Care is the ultimate shield for your network infrastructure. Designed for businesses that demand reliability, maximum uptime, and expert assistance, this 1-year on-site service keeps your Extreme Networks gear performing at peak. With hands-on support from seasoned technicians, fast parts replacement, and a next-business-day response, you can focus on your core operations while we safeguard your network environment. This service combines comprehensive maintenance with proactive care to extend the life of your hardware and minimize disruptive downtime.

• Comprehensive on-site support: Our knowledgeable Extreme Networks specialists come to your location to diagnose, troubleshoot, and resolve issues quickly, reducing downtime and keeping your network operational.
• Parts replacement service: Hardware failures are addressed swiftly with a parts and labor guarantee, getting your systems back online with minimal disruption.
• Next-business-day response: Experience rapid escalation and on-site presence the next business day after a reported issue, ensuring fast restoration of service and performance.
• Proactive hardware care: Regular preventive maintenance and health checks help identify potential failures before they impact operations, extending hardware life and stabilizing performance.
• 1-year service duration and predictable coverage: A year-long plan delivers continuous support, budget-friendly planning, and peace of mind for ongoing network reliability.

Technical Details of Extremeworks 1Yr Nbd On Site Support With Proactive Hardware Care

• Service Type: Extended Service
• Duration: 1 Year
• Service Features: On-site, Maintenance, Parts & Labor
• Response Time: Next Business Day
• Service Sub Type: Physical

How to install Extremeworks 1Yr Nbd On Site Support With Proactive Hardware Care

• Purchase the Extended Service plan through the official Extreme Networks website or an authorized reseller.
• After purchase, you will receive a service agreement detailing terms, scope, and coverage for the 1-year period.
• Schedule your on-site support by contacting our customer support team at your convenience, selecting a suitable date and time for service arrival.
• Prepare your network equipment for inspection: ensure that access is available to technicians and that all necessary documentation, credentials, and walkthroughs are ready to facilitate a smooth visit.
• Our qualified technicians will arrive on-site as scheduled to perform maintenance, conduct preventive health checks, implement any required parts replacements, and troubleshoot as needed to restore optimal operation.

Frequently asked questions

What is included in the Extended Service plan? The Extended Service plan includes on-site support from Extreme Networks professionals, parts replacement service, and a next-business-day service response to help ensure your network remains maintained and operational.

How quickly can I expect service after reporting an issue? The plan provides a next-business-day response. Once an issue is reported and confirmed, our technicians are scheduled to arrive on-site promptly the following business day to diagnose, fix, and restore your network.

Is the service available for all Extreme Networks products? Yes. The ExtremeWorks Extended Service with On-Site Support is designed to support Extreme Networks products, delivering hands-on maintenance, rapid parts replacement, and proactive care across compatible hardware portfolios.

Does the plan cover preventive maintenance in addition to reactive repair? Yes. Proactive hardware care is a core part of the service, including preventive maintenance and health checks intended to identify and mitigate issues before they affect performance or uptime.

Can I customize the service to fit my organization’s needs? The 1-year Extended Service is a standardized package, but you can coordinate scheduling, coverage windows, and on-site appointment times with customer support to align with your operational requirements.