Description
The Extreme Networks ExtremeWorks - Extended Service is an essential investment for businesses looking to enhance their network reliability and performance. This extended service plan offers comprehensive support and maintenance, ensuring your network infrastructure remains at peak performance year-round. With features designed for proactive management and immediate assistance, this service provides peace of mind, enabling your organization to focus on what truly matters—your core business activities.
- 24 x 7 Availability: Enjoy the reassurance of round-the-clock service availability, ensuring your network is continuously monitored and maintained, even during non-business hours.
- On-site Service: Benefit from immediate on-site service support, enhancing usability and efficiency by addressing any issues as they arise, minimizing downtime.
- Predictable Costs: Our transparent pricing model allows you to manage your budget effortlessly, knowing the total cost of ownership upfront without hidden fees.
- Comprehensive Parts and Labor Coverage: This service includes all necessary parts and labor, allowing for quick and efficient resolution of any maintenance needs, which ultimately boosts productivity.
- Expertise and Reliability: Leverage the stability and expertise of our physical service subtype, which guarantees maximum reliability and support for your network operations.
Technical Details of Extreme Networks ExtremeWorks - Extended Service
- Service Duration: 1 Year
- Service Type: Extended Support
- Service Availability: 24 x 7
- Service Location: On-site Maintenance
- Service Characteristics: Parts and labor included
How to Install
To activate your Extreme Networks ExtremeWorks - Extended Service, simply follow these steps:
- Purchase the service plan through an authorized retailer or directly from Extreme Networks.
- Receive your service confirmation and documentation via email.
- Contact Extreme Networks support to schedule your on-site service appointment.
- Prepare your network environment for the service technician's arrival by ensuring access to all necessary equipment.
- Once on-site, the technician will conduct a thorough assessment and perform required maintenance tasks as specified in the service plan.
Frequently Asked Questions
- What is included in the ExtremeWorks - Extended Service? The service includes 24 x 7 on-site support, parts and labor coverage, and expert maintenance to ensure your network functions optimally.
- How quickly can I receive on-site service? Our technicians are available around the clock, and response times may vary depending on the nature of the service request and your location.
- Is there a limit to the number of service calls I can make? No, the service plan allows for unlimited service calls throughout the service duration, ensuring you receive ongoing support whenever needed.
- Can I renew my service after one year? Yes, you can renew your service plan annually to continue receiving the same level of support and maintenance.
- What should I do if I experience an issue with my network? Contact Extreme Networks support immediately to report any issues. Our team is available 24 x 7 to assist you with troubleshooting and maintenance.
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