Extreme Networks ExtremeWorks - Extended Service - 1 Year - Service Extreme Network Inc Ew Nbd Onsite Summit 17104

Extreme NetworksSKU: 7160509

Price:
Sale price$2,193.72

Description

Investing in a robust Extreme Networks deployment requires more than powerful hardware; it demands a service plan that keeps your network running at peak performance. Extreme Networks ExtremeWorks Extended Service offers 1 year of on-site maintenance, parts and labor coverage, and proactive support designed to protect your network investment, boost reliability, and minimize downtime. With on-site responses, guaranteed parts replacement, and a straightforward activation path, this extended service is built to provide peace of mind for IT teams managing critical infrastructure in data centers, campuses, and distributed locations. By choosing ExtremeWorks Extended Service, you gain a dependable partner that helps safeguard uptime, simplify maintenance, and extend the life of your Extreme Networks equipment.

  • On-site maintenance and rapid response — with dedicated on-site support, you get timely preventative maintenance and swift issue resolution to minimize disruption and keep your network operating smoothly.
  • Parts & Labor coverage — this plan includes parts replacement and labor, ensuring that repairs are completed without surprising costs and that equipment stays current with essential components.
  • Next Business Day on-site service (NBD Onsite) — when an issue arises, an on-site technician is dispatched promptly to address the problem and restore service with minimal downtime.
  • Protection of your investment and increased reliability — Extended service adds a layer of protection beyond standard warranties, helping to preserve the value of your hardware and improve overall network reliability over the contract period.
  • Peace of mind and simplified maintenance — predictable service terms, clear coverage, and a single-point of contact reduce administrative overhead and let IT focus on strategic initiatives rather than service logistics.

Technical Details of Extreme Networks ExtremeWorks Extended Service

  • Service Type: Extended Service
  • Contract Term: 1 Year
  • Service Coverage: On-site maintenance, parts and labor, and on-site support
  • Response Time: Next Business Day (NBD) on-site
  • Scope of Inclusions: Parts replacement, labor, maintenance activities, and on-site support for eligible Extreme Networks devices
  • SKU: 17104
  • Vendor: Extreme Networks Inc.
  • Geographic Coverage: On-site service at customer locations as arranged with Extreme Networks support

How to Activate Extreme Networks ExtremeWorks Extended Service

  • Confirm eligibility — verify that your Extreme Networks equipment qualifies for the ExtremeWorks Extended Service within the 1-year term after purchase.
  • Gather contract details — have the service SKU (17104) and device serial numbers ready to reference during activation.
  • Submit activation request — work with your sales representative or Extreme Networks support portal to initiate the contract activation against your devices.
  • Schedule on-site coverage — coordinate with Extreme Networks to establish preferred service windows and on-site response priorities aligned with your environment (data center, campus, or branch).
  • Maintain documentation — keep the activation confirmation and service terms accessible for future service events and renewal planning.

Frequently Asked Questions

  • What does ExtremeWorks Extended Service cover?

    ExtremeWorks Extended Service provides one year of on-site maintenance, parts & labor coverage, and on-site support for eligible Extreme Networks devices. It ensures rapid on-site response, parts replacement when needed, and professional maintenance activities to keep equipment performing at peak levels.

  • How long is the coverage period?

    The contract term is 12 months from activation, offering continued protection and predictable service costs throughout the year.

  • What is the typical response time?

    Response is Next Business Day (NBD) on-site after a service request is logged, helping to minimize downtime and accelerate restoration of service for critical network components.

  • Which devices are covered by this service?

    The extension applies to eligible Extreme Networks products covered by the ExtremeWorks Extended Service contract. Eligibility, limitations, and coverage specifics are defined in the service agreement and product documentation.

  • How do I activate the service and what information is needed?

    Activation typically requires the service SKU (17104), device serial numbers, and confirmation of the activation term. Your account representative or Extreme Networks support portal will guide you through the activation steps and provide access to service event management.

  • Is this service available globally or limited to specific regions?

    On-site service is arranged with Extreme Networks support to align with your location—availability may vary by region. Contact your sales or support representative to confirm regional coverage for your deployment.


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