Extreme Networks ExtremeWorks - Extended Service - 1 Year - Service Nbd Ahr 16406t

Extreme NetworksSKU: 7166395

Price:
Sale price$1,727.53

Description

Protect your Extreme Networks investment with ExtremeWorks Extended Service. This 1-year plan delivers on-site support, exchange-based hardware replacement, and parts coverage to keep your network running reliably. Designed for critical deployments across data centers, campuses, and enterprise networks, this service offers next-business-day (NBD) response and professional field expertise to minimize downtime, maximize uptime, and provide peace of mind for IT teams managing essential infrastructure. With an emphasis on physical service delivery, you gain predictable budgeting, faster incident resolution, and dedicated access to Extreme Networks’ experienced technicians who understand your gear inside and out. Whether you’re upgrading an existing deployment or planning for future growth, ExtremeWorks Extended Service helps protect the performance, availability, and value of your ExtremeWorks hardware for a full 12 months.

  • Designed for mission-critical environments, this 1-year Extended Service guarantees rapid on-site support with Next Business Day (NBD) response. When a hardware fault occurs, a replacement unit can be shipped promptly to your facility, and a qualified Extreme Networks technician arrives to perform diagnostics, install the replacement, and verify proper operation. The exchange-based approach minimizes service interruptions and accelerates return to full capacity, so your applications experience fewer outages and your users enjoy uninterrupted access. This coverage is especially valuable in data centers, edge deployments, and multi-site campuses where even short downtime can ripple into lost productivity and customer impact. By shifting from reactive firefighting to proactive, predictable service, you reduce the risk of prolonged outages and strengthen your operational resilience.

  • Beyond speed and access, ExtremeWorks Extended Service delivers thorough physical support from skilled technicians who are familiar with Extreme Networks’ hardware architecture. The on-site service ensures hands-on handling of components, secure replacement of failed modules, and careful reassembly of complex topologies. Parts replacement is included, so common wear items and critical components receive timely attention, reducing the chance that a marginal component escalates into a full-scale outage. The result is enhanced reliability and a smoother maintenance experience for network teams that must keep complex systems online around the clock. By combining exchange parts with expert labor, the program lowers total downtime while increasing confidence in hardware health across the lifecycle of your ExtremeWorks devices.

  • From a budgeting perspective, the 1-year term provides clear, predictable costs with a straightforward renewal path. With ExtremeWorks Extended Service, you’re not faced with surprise repair bills or opaque terms when a component fails; you have a transparent, annual cost that aligns with your procurement and budgeting cycles. This predictability supports long-range asset management, lifecycle planning, and capacity forecasting, enabling IT leaders to allocate resources toward strategic initiatives such as network modernization, security enhancements, and performance optimization. The exchange model also reduces the cost of ownership by rapidly restoring service levels without extensive engineering work or vendor negotiation, ensuring you maintain service continuity without ballooning expenditures.

  • Operational resilience and SLAs are strengthened through formal service events, documented technician visits, and a clear escalation path. Extreme Networks’ Extended Service provides a structured process for incident handling, with defined response times, on-site arrival windows, and the replacement of failed hardware with certified components. This level of accountability supports compliance requirements and internal SLA commitments, giving network operations teams better control over incident timelines. The combination of on-site labor, rapid parts replacement, and standardized service records helps teams demonstrate performance metrics to stakeholders and customers, reducing the administrative burden of incident management while delivering measurable improvements in network reliability and user experience.

  • Best suited for organizations with multi-site deployments or high-availability requirements, this service minimizes the risk of regional outages by enabling localized support and fast escalation to Extreme Networks’ engineering resources when complex issues arise. The presence of an on-site technician reduces the need for remote troubleshooting and allows hands-on verification of hardware compatibility, firmware versions, and integration with existing network designs. Business continuity is enhanced as critical services experience shorter recovery times, and teams can maintain uptime during peak periods or during hardware refresh cycles. The Extended Service thus acts as a cornerstone in a robust IT strategy, aligning hardware reliability with organizational goals for performance, security, and customer satisfaction.

Technical Details of Extreme Networks ExtremeWorks - Extended Service - 1 Year - Service Nbd Ahr 16406t

  • SKU: 16406t
  • Service Type: Extended Service (Exchange / On-site)
  • Duration: 1 Year
  • Coverage: Next Business Day (NBD) on-site hardware replacement
  • Delivery Method: Exchange-based physical service
  • Vendor: Extreme Networks

How to install Extreme Networks ExtremeWorks Extended Service

  • Step 1: Confirm eligibility and purchase: Ensure that your Extreme Networks hardware is covered under the ExtremeWorks Extended Service and that the SKU 16406t has been activated on your account. Maintain proof of purchase and the service agreement details for quick enrollment and future claims.

  • Step 2: Gather asset information: Collect the device serial numbers, model identifiers, and the location of each covered unit. This information helps the service team validate coverage, schedule on-site visits, and expedite replacement parts delivery.

  • Step 3: Activate service with Extreme Networks or an authorized partner: Contact the Extreme Networks service desk or your preferred channel to activate the 1-year Extended Service. Provide the SKU, serial numbers, and site details to ensure accurate routing of the service request and timely dispatch of the next available technician.

  • Step 4: Schedule on-site support: When a fault is identified, work with the Extreme Networks team to arrange the on-site visit within the Next Business Day window. Prepare a safe workspace for the technician, including access to power, network ports, and any necessary equipment to facilitate a smooth replacement and system verification.

  • Step 5: Verify installation and keep records: After the replacement, verify that the new components power correctly, align with firmware compatibility, and validate network connectivity. Document the service activity, including technician notes and confirmation of restored functionality, to support ongoing asset management and future renewals.

Frequently asked questions

  • Q: What does ExtremeWorks Extended Service include?

    A: It provides 1-year on-site support with Next Business Day (NBD) response, Exchange-based hardware replacement, and parts coverage for eligible Extreme Networks hardware. The service is designed to minimize downtime by delivering rapid replacements and professional on-site service from qualified technicians.

  • Q: How long does it take to receive a replacement under this plan?

    A: Under the NBD commitments, a replacement unit is shipped promptly and a qualified technician arrives on-site the next business day to complete installation and verification, helping you resume normal operations as quickly as possible.

  • Q: What kinds of components are covered by parts replacement?

    A: The program covers typical hardware components associated with supported Extreme Networks devices, including essential subsystems such as power supplies and critical line cards where applicable. Coverage specifics depend on the exact device model and terms of the Extended Service contract.

  • Q: How do I enroll or renew this service?

    A: Enrollment is usually completed through your authorized Extreme Networks partner or the official Extreme Networks service desk. Provide the product SKU (16406t), serial numbers, and proof of purchase. Renewal terms are typically arranged prior to the current term’s expiration to maintain continuous coverage.

  • Q: Can this service be used for multiple sites?

    A: Yes. The Extended Service is designed to support multi-site deployments, offering consistent on-site coverage and parts replacement across locations. Response times and technician availability may vary by region, so it’s best to coordinate with the service desk to ensure everywhere you need coverage is included in the agreement.


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