Description
Introducing Extreme Networks ExtremeWorks - Extended Service, a 1-year support contract designed to keep your critical networking hardware running with minimal downtime. Built for enterprise environments and data centers, this exchange-based service provides parts replacement and physical service options that empower you with peace of mind and predictable results. The Nbd Ahr-48040 SKU represents a comprehensive coverage plan that aligns with Extreme Networks’ commitment to reliability, fast response, and superior uptime. Whether you’re safeguarding a core switch, router, or other essential infrastructure, this extended service is designed to maximize operational efficiency and streamline maintenance in demanding environments.
- 1-Year Extended Coverage delivers long-term protection for critical networking hardware, helping you plan budgets with confidence and avoid surprise repair costs.
- Parts Replacement and Exchange Service ensures rapid access to genuine components and a smooth part swap process, reducing mean time to repair (MTTR) and keeping your network in production.
- Physical Service Subtype offers scheduling flexibility, enabling maintenance windows that fit your operational needs without disrupting essential services.
- Service Exchange Model focuses on fast turnaround exchanges so you can restore performance quickly, rather than waiting on lengthy component procurement.
- Designed for Peace of Mind by providing reliable, predictable support from Extreme Networks, helping IT teams maintain service levels and minimize risk in mission-critical environments.
Technical Details of Extreme Networks ExtremeWorks - Extended Service - 1 Year - Service Nbd Ahr-48040
- Service Type: Extended
- Duration: 1 Year
- Service Subtype: Physical
- Service Model: Exchange
- Includes: Parts Replacement
- Reference/SKU: Nbd Ahr-48040
- Scheduling: Flexible scheduling options to align with maintenance windows and business operations
How to install Extreme Works - Extended Service
Extreme Networks' ExtremeWorks Extended Service is a contract rather than a software or hardware installation. To activate and leverage this service, follow these practical steps to ensure a smooth experience and rapid access to support:
- Confirm Eligibility Verify that your device or hardware bundle matches the Nbd Ahr-48040 SKU and that the extension is applicable to your territory and product family.
- Gather Key Details Collect essential information such as device model, serial number, location, and your organization’s contact person for service coordination. Have your procurement or contract details ready for quick validation.
- Activate the Contract Work with your Extreme Networks account representative or authorized partner to activate the 1-year extended service. Ensure the contract start date, coverage terms, and renewal options are clearly documented.
- Plan Scheduling Determine preferred maintenance windows. The physical service element provides scheduling flexibility, so coordinate with your IT team to minimize business impact.
- Prepare for Exchange In the event of a required component swap, ensure the affected hardware is accessible and that any safety or access protocols are in place. The Extreme Networks team will coordinate the exchange process to restore functionality.
- Track and Confirm After service, verify that the device is operating normally. Retain service confirmation records and update asset management systems to reflect the extended coverage and any parts replaced.
Note: This service emphasizes parts replacement and exchange efficiency with a physical service component, which typically means on-site or in-person handling by qualified technicians. The goal is to minimize disruption while maximizing the reliability of your network infrastructure. For organizations managing critical traffic, this plan provides a predictable path to rapid restoration and ongoing performance guarantees.
What this service means for your network
When uptime is non-negotiable, the ExtremeWorks Extended Service becomes a strategic asset. The combination of 1-year coverage, parts replacement, and exchange-based support minimizes downtime and helps you sustain service levels across core network devices. The physical service subtype adds a human element to the maintenance process, allowing flexible scheduling and ensuring that an experienced technician can assess, diagnose, and replace components with precision. With this service, you can expect a faster return-to-service after hardware faults, standardized handling of part swaps, and clear escalation paths for any complex issues.
Beyond rapid repairs, the extended service provides guided, predictable budgeting and reduced risk when planning hardware lifecycles. By extending support beyond the standard warranty window, you gain the assurance that your networking investment remains protected as your business scales or faces evolving traffic demands. This is especially valuable in environments where downtime translates to lost revenue or diminished user experience, such as data centers, enterprise campuses, and high-demand retail networks.
Who should consider ExtremeWorks Extended Service
Organizations operating mission-critical networks or devices that must stay online during peak periods should consider this offering. It is particularly advantageous for IT teams seeking:
- Continued hardware support without the complexity of separate vendor arrangements.
- Guaranteed access to genuine replacement parts for compatible Extreme Networks equipment.
- Flexible scheduling to align with maintenance windows and business needs.
- Transparent, predictable cost models for budgeting and financial planning.
- Confidence in rapid restoration and minimal downtime through exchange-based service.
Frequently asked questions
Q: What is included with Extreme Networks ExtremeWorks - Extended Service?
A: This 1-year extended service includes parts replacement and an exchange-based support model, delivered as a physical service. It is designed to provide reliable hardware support and minimize downtime for Extreme Networks equipment, identified by SKU Nbd Ahr-48040.
Q: How long does coverage last, and can it be renewed?
A: Coverage lasts for 12 months from the activation date. Renewal options are typically available through your Extreme Networks account representative or authorized partner; confirm renewal terms during activation for continuity of support.
Q: How does the exchange process work?
A: When a failed component is identified, a replacement part or unit is exchanged to restore functionality. The process is designed to be quick and efficient, with parts shipped or provided on-site as per the service agreement. The goal is to minimize MTTR and keep your network operational.
Q: How do I schedule service or arrange a maintenance window?
A: Scheduling is flexible under the Physical service subtype. Contact your Extreme Networks account team or partner to arrange a convenient maintenance window that minimizes business impact. The service team will coordinate the exchange or part replacement during the agreed time.
Q: Is this service right for my organization, and can I transfer it if I change vendors or locations?
A: ExtremeWorks Extended Service is designed for organizations using Extreme Networks hardware requiring ongoing protection beyond the standard warranty. Transfer policies vary by contract and region; discuss portability with your account representative during activation to understand options if you relocate or change vendors.
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