Description
Ensure your network operates with maximum efficiency and reliability with the Extreme Networks ExtremeWorks - Extended Service - 1 Year. This comprehensive service package is meticulously designed to keep your systems optimally maintained, providing a predictable total cost of ownership while minimizing downtime. Whether you require immediate troubleshooting or long-term support, this service has you covered.
- 24 x 7 x Next Business Day Service: Enjoy round-the-clock support with next business day service, guaranteeing you have access to help whenever you need it for uninterrupted network operations.
- Service Depot Exchange: Experience a fast and reliable service depot exchange that facilitates prompt handling of any issues, ensuring your network remains operational with minimal disruptions.
- Electronic and Physical Service: Our dual service subtype offers both electronic and physical support, giving you the flexibility and convenience necessary to manage your systems effectively.
- Parts Replacement Service: Handle unexpected issues with ease thanks to our parts replacement service, enhancing the usability and efficiency of your network infrastructure.
- 1 Year Duration: Benefit from a full year of service designed for maximum efficiency, ensuring your network consistently performs at its best.
Technical Details of the Product
The Extreme Networks ExtremeWorks - Extended Service package includes:
- Service Type: Extended Service
- Duration: 1 Year
- Response Time: Next Business Day for parts replacement
- Service Availability: 24 x 7
- Support Type: Electronic and Physical
How to Install
To install the Extreme Networks ExtremeWorks - Extended Service, follow these simple steps:
- Purchase the service package through an authorized distributor or vendor.
- Receive your service activation details via email, including your service number and instructions.
- Register for an account on the Extreme Networks support portal using your service number.
- Access the resources available on the support portal and familiarize yourself with the service offerings.
- Contact the support team via the portal or phone for any immediate assistance or to initiate a service request.
Frequently Asked Questions
- What is covered under the Extreme Networks ExtremeWorks - Extended Service? The service covers parts replacement, electronic and physical service support, and next business day response time for any replacement parts needed.
- How can I request service under this package? You can request service through the Extreme Networks support portal or by contacting the support team directly via phone.
- Is there any downtime associated with the service? With next business day parts replacement and 24 x 7 support, downtime is minimized, ensuring your network remains operational as much as possible.
- Can I extend my service after the year is up? Yes, you can renew your ExtremeWorks - Extended Service prior to its expiration to ensure continued support and service.
- What types of systems does this service support? This service is designed to support a variety of Extreme Networks systems, ensuring comprehensive coverage for your network infrastructure.
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