Extreme Networks ExtremeWorks - Extended Service - 1 Year - Service Nbd Ahr H34730

Extreme NetworksSKU: 7156780

Price:
Sale price$2,148.06

Description

Experience robust, enterprise-grade protection for your Extreme Networks infrastructure with the ExtremeWorks Extended Service. This 1-year coverage is designed for organizations that depend on uptime, fast issue resolution, and predictable budgeting. With 24/7 access to expert support, Next Business Day response, and flexible depot or exchange options, you can keep your network operating at peak performance without the worry of unexpected outages. This service blends hardware and software support, ensuring both electronic and physical components are covered, so your critical devices stay online when they matter most.

Whether you’re managing a campus data center, a distributed enterprise network, or a multi-site deployment, ExtremeWorks Extended Service is engineered to minimize downtime and accelerate recovery. The plan emphasizes rapid response and efficient problem remediation, so your teams can resume normal operations with minimal disruption. By including parts replacement and depot-based service, Extreme Networks delivers a practical, cost-effective solution that aligns with modern IT environments where speed and reliability are non-negotiable. This 1-year extension can be a key part of a proactive maintenance strategy, offering renewed assurance as your network evolves.

With ExtremeWorks Extended Service, you’re investing in a service framework that complements your existing Extreme Networks gear. It is built to support both hardware and related software ecosystems, ensuring that coverage is not limited to a single component. The result is a holistic service experience that reduces mean time to repair (MTTR), protects against operational risk, and sustains service-level agreements (SLAs) across your organization. By choosing this 1-year plan, you gain a scalable solution that can be renewed and adapted as your network footprint grows, supporting your business continuity goals while delivering predictable maintenance costs.

  • 24x7 expert technical support with round-the-clock access to trained engineers who understand Extreme Networks architecture and devices.
  • Next Business Day (NBD) resolution focus, ensuring hardware or critical software issues are addressed promptly to minimize downtime.
  • Depot-based exchange and replacement options provide rapid logistics support so you can maintain operations during component failures.
  • Inclusive parts coverage for electronic and physical components, reducing hidden repair costs and simplifying budgeting.
  • One-year coverage with straightforward renewal options, designed to align with enterprise procurement cycles and IT lifecycle planning.

Technical Details of Extreme Networks ExtremeWorks Extended Service - 1 Year - Service Nbd Ahr H34730

  • Service duration: 12 months of comprehensive support and coverage.
  • Coverage scope: 24x7 access to technical support with Next Business Day response for eligible incidents.
  • Delivery method: Depot exchange available; on-site service may be provided per policy and regional availability.
  • Included components: Replacement parts for electronic and physical hardware as required to restore service.
  • Compatibility: Designed to support ExtremeWorks hardware and associated software within the Extreme Networks support framework.

How to install Extreme Networks ExtremeWorks Extended Service

Activating ExtremeWorks Extended Service is straightforward and designed to integrate smoothly with your existing support processes. Begin by confirming your coverage eligibility and locating your SKU (H34730) or UPC reference. Once you confirm the purchase, you can initiate activation through the Extreme Networks support portal or your assigned account manager. The goal is to map your service to the devices that require coverage and set your preferred service delivery method, whether that’s depot exchanges or on-site support.

To ensure a seamless activation experience, follow these steps:

  • Verify you have an active contract or renewal for the H34730 SKU and that your procurement record aligns with the 1-year Extended Service terms.
  • Log into the Extreme Networks customer support portal with your account credentials and locate the Extended Service option tied to your SKU.
  • Enter device details, including serial numbers, models, and location information, and reference the 1-year NBD service plan (Nbd Ahr).
  • Choose your preferred service delivery method (Depot exchange or on-site where available) and confirm shipping or logistics details for any required replacements.
  • Submit the request and await confirmation from Extreme Networks support, along with any necessary provisioning steps to activate coverage on your devices.

Once activated, you’ll receive a clear service level overview, including escalation paths, response targets, and the process for requesting parts or exchanges. The Extended Service is designed to be non-disruptive to ongoing operations, allowing your IT staff to focus on strategic initiatives while boundary conditions for service delivery are managed by Extreme Networks. The combination of 24x7 access, NBD responses, and depot-based exchanges ensures you have a reliable plan in place to protect critical network infrastructure against unexpected hardware failures or complex issues requiring expert intervention.

Frequently asked questions

  • What is included in the ExtremeWorks Extended Service? The Extended Service includes 24x7 technical support, Next Business Day (NBD) response, depot-based exchanges, replacement parts for electronic and physical components, and a 1-year coverage term designed to protect your Extreme Networks investments.
  • What does 24x7x Next Business Day mean? It means you have round-the-clock access to expert support, and for eligible incidents requiring hardware replacement or urgent remediation, a resolution step or shipment is targeted for the next business day following case initiation, subject to policy and regional availability.
  • How do I activate the service? Activation is typically done through the Extreme Networks support portal or via your account manager. You’ll provide your SKU (H34730), device details, and preferred service delivery options. Confirmation will be sent once the service is provisioned.
  • What delivery options are available? Depot Exchange is included as a primary option, with on-site support available where regional policy allows. The exact delivery method depends on your location, device type, and service level terms.
  • Is this service suitable for both hardware and software issues? Yes. The Extended Service covers both electronic and physical components of your ExtremeWorks environment, addressing hardware failures and related software interoperability concerns as part of the support process.
  • Can I renew or extend the service after one year? Yes. Renewal options are available to maintain ongoing coverage, helping you align service with your maintenance cycles and budget planning.

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