Extreme Networks ExtremeWorks - Extended Service - 1 Year - Service On-site-16514

The Extreme Networks ExtremeWorks - Extended Service - 1 Year offers a reliable and comprehensive maintenance solution tailored to ensure the optimal performance of your network infrastructure. Designed for businesses that require unwavering connectivity and support, this service gives you unparalleled peace of mind, allowing you to concentrate on your core business activities while we handle your technical requirements. With our robust commitment to swift response times and effective solutions, ExtremeWorks guarantees that your network remains operational, efficient, and free from interruptions.

• 24 x 7 x 4 Hour On-Site Support: Experience unmatched support with our dedicated team available around the clock. No matter the hour, we are prepared to respond to your service requests, ensuring your operations continue seamlessly.
• Parts Replacement Service: Minimize downtime with our prompt parts replacement service. In the event of mishaps, our team will provide timely parts and labor to swiftly resolve issues, allowing your network to run smoothly without delays.
• Enhanced Usability with On-Site Service: Our on-site service approach means we come directly to your location, enabling improved usability and quicker resolution of technical challenges. This results in increased operational efficiency for your business.
• Flexible Scheduling Options: The physical service subtype offers great flexibility, allowing you to schedule work hours, locations, and assignments according to your business needs, ensuring maximum dependability and convenience.
• 1 Year of Dependable Service: With an entire year of service coverage, you can rest assured knowing that you will receive ongoing support and maintenance designed to ensure reliability and accurate results for your network equipment.

Technical Details of the Product

• Service Type: Extended Service
• Duration: 1 Year
• Response Time: 4 hours
• Support Availability: 24/7
• Service Subtype: Physical On-Site

How to Install

To take advantage of the Extreme Networks ExtremeWorks - Extended Service, simply contact your Extreme Networks representative or authorized reseller to initiate your service agreement. Upon activation of your service, you will receive detailed instructions on how to access on-site support and parts replacement services. It’s straightforward, ensuring your network stays operational with the highest level of support available.

Frequently Asked Questions

• What is covered under the ExtremeWorks service? The service encompasses parts replacement and labor for any technical issues that arise, providing on-site support to swiftly resolve problems.
• How quickly can I expect a response? Our commitment is to respond within 4 hours of your service request, ensuring minimal downtime for your business.
• Can I customize my service plan? Yes, we offer flexible scheduling options tailored to your specific needs in terms of work hours and locations.
• Is there a limit to the number of service requests I can make? No, as part of your service agreement for the year, you can request assistance as needed without any limits.
• Who do I contact for support? You can reach out to your assigned Extreme Networks representative or our customer support team 24/7 for immediate assistance.