Description
Experience unparalleled networking support with the Extreme Networks ExtremeWorks Managed Services MonitoringPLUS. This extended service plan is meticulously designed to provide you with comprehensive assistance for all your networking requirements, ensuring that your systems function at their optimal performance. With our dedicated support team available 24/7 and a commitment to swift response times, you can rest assured that your network is always in capable hands.
- 24/7 Availability: Enjoy round-the-clock support from our dedicated team, ready to assist you at any hour, ensuring that your network operates smoothly without disruption.
- Rapid Response Time: Benefit from our 4-hour advance parts replacement service, allowing for quick resolution of issues and minimal downtime for your operations.
- Comprehensive Service Depot: Take advantage of our reliable and cost-effective service depot that streamlines parts exchange and provides efficient support.
- Electronic and Physical Service: Our service covers both electronic and physical components, enhancing usability and increasing operational efficiency across the board.
- One-Year Extended Service: With a full year of service, you can ensure maximum productivity and gain confidence in your networking solutions without worrying about additional costs.
Technical Details of the Product
- Service Type: ExtremeWorks Managed Services MonitoringPLUS
- Service Duration: 1 Year
- Support Availability: 24 x 7
- Response Time: 4 Hours for Advance Parts Replacement
- Service Depot: Yes, with electronic and physical parts support
How to Install
Installing your ExtremeWorks Managed Services MonitoringPLUS is straightforward. Follow these steps:
- Contact your Extreme Networks representative to initiate the service plan.
- Provide necessary network details and configurations to ensure smooth integration.
- Receive confirmation and your dedicated support contact information.
- In case of any issues, reach out to the 24/7 support team for prompt assistance.
Frequently Asked Questions
- What is covered under the ExtremeWorks Managed Services MonitoringPLUS? The service covers parts replacement, electronic and physical support, and 24/7 assistance for a variety of networking needs.
- How quickly can I expect parts replacement? Our service guarantees a rapid response time of 4 hours for parts replacement, minimizing potential downtime.
- Is this service customizable for different network setups? Yes, the ExtremeWorks service can be tailored to meet the specific requirements of your network environment.
- Can I renew the service after one year? Absolutely! You can easily renew the service at any time to continue enjoying uninterrupted support.
- Who do I contact for support? You will receive a dedicated support contact upon activating your service, who will be available to assist you 24/7.
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