Extreme Networks ExtremeWorks Managed Services MonitoringPLUS - Extended Service - 1 Year - Service

Enhance your organization's IT infrastructure with the Extreme Networks ExtremeWorks Managed Services MonitoringPLUS. This extended service plan is tailored for businesses that prioritize seamless IT management and optimal performance. With a commitment to reducing total cost of ownership while maximizing system uptime, this service provides robust support for a full year, ensuring peace of mind and operational efficiency.

• Comprehensive Maintenance: Enjoy a full year of maintenance that guarantees your IT systems operate at their best, reducing unexpected downtime and associated costs.
• Parts Replacement Service: Benefit from the parts replacement service, which offers quick and reliable parts replacement to keep your operations uninterrupted.
• Fast & Reliable Response: The service depot provides a fast and cost-effective response to any technical issues, helping your organization stay focused on projects and operations.
• Next Business Day Parts Replacement: With a next business day response time for parts replacement, experience minimal disruption to your productivity and enhanced efficiency.
• Hands-On Physical Service: The physical service sub-type ensures increased productivity through hands-on support, allowing for timely project completion with precision.

Technical Details of Product

• Service Type: Managed Services MonitoringPLUS
• Service Duration: 1 Year
• Service Level: Extended Service
• Support Type: Service Depot Maintenance
• Parts Service Characteristics: Enhanced Usability & Efficiency
• Response Time: Next Business Day Parts Replacement

How to Install

The installation process for the Extreme Networks ExtremeWorks Managed Services MonitoringPLUS is simple and efficient. Start by contacting your Extreme Networks representative to activate the service plan. Once activated, the technical support team will assist you in setting up your systems to fully utilize the monitoring and maintenance services. To ensure an optimal implementation, it is advisable to have your system documentation ready during the setup process.

Frequently Asked Questions

• What does the ExtremeWorks Managed Services MonitoringPLUS cover? The service encompasses comprehensive maintenance, parts replacement, and access to a service depot for swift resolution of technical issues.
• How quickly can I expect parts replacement? With the Next Business Day parts replacement service, any required parts will be delivered by the next business day, significantly minimizing downtime.
• Is this service suitable for small businesses? Absolutely, this service is designed for businesses of all sizes seeking dependable and efficient IT management without the hassle of unexpected costs and downtime.
• What type of support can I expect with this service? Users can anticipate hands-on physical support, technical assistance, and timely parts replacement as integral components of the service package.
• Can I customize the service based on my business needs? Yes, Extreme Networks provides customizable service options tailored to meet the unique requirements of your organization, ensuring you receive the most effective support.