Extreme Networks ExtremeWorks Managed Services MonitoringPLUS - Extended Service - 1 Year - Service

Experience unparalleled support and peace of mind with the Extreme Networks ExtremeWorks Managed Services MonitoringPLUS - Extended Service - 1 Year - Service. This comprehensive service package is designed to ensure that your network operates at peak performance, handling all your technical issues seamlessly. With on-site support and parts replacement service, you can rest easy knowing that any potential problems will be addressed promptly and efficiently, minimizing any downtime for your operations.

• Reliable Technical Support: Receive expert assistance for all your technical issues, ensuring that your network functions smoothly without interruptions.
• Parts Replacement Service: Enjoy peace of mind with included parts exchange services that swiftly replace faulty components, keeping your system operational.
• On-Site Support: Our team of professionals is ready to come directly to your location, allowing for immediate troubleshooting and resolution of any issues that arise.
• Minimized Downtime: With rapid response times and effective solutions, you can limit downtime to the absolute minimum, ensuring your business remains productive.
• Extended Coverage: This 1-year service plan provides extensive coverage for your networking needs, allowing you to focus on your core business activities without worrying about network issues.

Technical Details of the Product

• Service Type: Managed Services MonitoringPLUS
• Service Duration: 1 Year
• Support Type: On-Site Support and Parts Exchange
• Response Time: Rapid response for urgent issues
• Service Coverage: Comprehensive network support and maintenance

How to Install

To take full advantage of your Extreme Networks ExtremeWorks Managed Services MonitoringPLUS, follow these simple steps:

1. Purchase the service plan through an authorized Extreme Networks reseller.
2. Once your order is confirmed, you will receive an activation code via email.
3. Contact Extreme Networks customer support to set up your account and activate your service plan using the provided code.
4. Schedule your first on-site support session with a technician to assess your network and ensure everything is functioning optimally.
5. Keep your service documentation handy for future reference and support requests.

Frequently Asked Questions

• What types of issues does the ExtremeWorks service cover? The service covers a wide range of technical issues related to your network infrastructure, including hardware failures, connectivity problems, and software glitches.
• How quickly can I expect on-site support? Our goal is to provide rapid response times. Typically, you can expect a technician to be on-site within a few hours of your call, depending on your location and the severity of the issue.
• Are parts replacement services included in the plan? Yes, the service includes a parts replacement option that allows for quick exchange of faulty components to minimize downtime.
• Is the service applicable to all Extreme Networks products? This service is designed for Extreme Networks products. Please consult with your reseller to confirm compatibility with your specific devices.
• Can I renew my service after the first year? Absolutely! You will receive notifications regarding service renewal options as your plan expiration approaches, allowing you to maintain continuous support.