Extreme Networks ExtremeWorks Managed Services MonitoringPLUS - Extended Service - 1 Year - Service

Ensure your network systems are always running at peak performance with the Extreme Networks ExtremeWorks Managed Services MonitoringPLUS. This comprehensive service plan offers extended support, guaranteeing minimal downtime and optimal operational efficiency. Designed to enhance your network's reliability while keeping maintenance costs predictable, this service provides you with the peace of mind you need to focus on your core business activities.

• On-site Support: Immediate assistance from professionals ensures any issues are addressed swiftly, effectively minimizing downtime and disruptions to your operations.
• Parts Replacement Service: In the event of a mishap, our parts replacement service allows for quick recovery, ensuring your systems remain functional and efficient.
• Electronic Service Communication: The electronic service sub-type provides a reliable and alternative communication channel, enhancing dependability in service delivery.
• 4-Hour Advance Parts Replacement: Enjoy peace of mind with our rapid response time for parts replacement, ensuring your critical systems are back online as quickly as possible.
• 1-Year Service Duration: With a full year of service, you can rely on consistent support and maintenance, leading to accurate results and improved system performance.

Technical Details of Product

• Service Type: Managed Services MonitoringPLUS
• Service Duration: 1 Year
• Support Type: On-site Maintenance
• Response Time: 4 Hour Advance Parts Replacement
• Service Sub-Type: Electronic, Physical

How to Install

To utilize the Extreme Networks ExtremeWorks Managed Services MonitoringPLUS, follow these simple steps:

1. Contact your Extreme Networks representative to initiate the service agreement.
2. Schedule an on-site visit where the service team will assess your systems and requirements.
3. During the visit, the technicians will set up the necessary service protocols and ensure all communication channels are established.
4. Familiarize your team with the support process, including how to request assistance and replacement parts as needed.
5. Monitor the performance of your network systems and communicate with the support team for any service needs.

Frequently Asked Questions

• What is included in the ExtremeWorks Managed Services MonitoringPLUS? The service includes on-site maintenance, parts replacement, and electronic support communication to ensure your network operates efficiently.
• How quickly can I expect parts replacement? With our 4-hour advance parts replacement service, you can expect quick turnaround times in receiving necessary components to minimize downtime.
• Is this service suitable for all types of networks? Yes, the ExtremeWorks Managed Services MonitoringPLUS is designed to support a wide variety of network environments, ensuring optimal performance across the board.
• What happens if I experience issues outside of regular service hours? Our electronic service communication allows you to reach out for support at any time, ensuring that you have assistance whenever you need it.
• Can I renew the service after one year? Absolutely! You can renew your ExtremeWorks Managed Services MonitoringPLUS plan at the end of the service duration to continue enjoying uninterrupted support.