Extreme Networks ExtremeWorks Managed Services MonitoringPLUS - Extended Service - 1 Year - Service

Introducing the Extreme Networks ExtremeWorks Managed Services MonitoringPLUS - Extended Service - 1 Year, the ultimate solution designed to ensure your network operates at peak performance while providing peace of mind in an increasingly digital world. With an array of features tailored to enhance your network management experience, this service is a must-have for businesses that prioritize reliable connectivity and support.

• Continuous Remote Network Monitoring: Take advantage of 24/7 monitoring of your network infrastructure, enabling immediate detection of potential issues before they escalate into significant problems.
• Expert Technical Support: Gain direct access to skilled professionals through telephone and web support from Extreme's Network Control Center (NCC), available at any hour of any day throughout the year.
• Operational Software Updates: Stay ahead of the curve with automatic updates and upgrades for your operational software, ensuring your systems are always using the latest and most secure versions.
• Advanced Parts Replacement: Minimize downtime with Next Business Day advance parts replacement service, keeping your operations running smoothly and efficiently.
• Real-Time Network Health Insights: Access the Extreme Networks Managed Services Gateway for an instant overview of your network's health, performance metrics, security status, saved configurations, and an inventory database all at your fingertips.

Technical Details of the Product

The Extreme Networks ExtremeWorks Managed Services MonitoringPLUS provides a 1-Year service duration, ensuring maximum dependability and reliable support for your organization. This service includes predefined alarm notifications for detected network and device events, systematically evaluated and correlated for your convenience. Whether you need help with operational software updates, parts replacement, or configuration settings, our service is designed to meet your needs promptly.

How to Install

Getting started with ExtremeWorks Managed Services MonitoringPLUS is a breeze. Follow these simple steps to ensure a seamless installation:

1. Purchase the ExtremeWorks Managed Services MonitoringPLUS - Extended Service - 1 Year.
2. Receive your service credentials and access information via email.
3. Log in to the Extreme Networks Managed Services Gateway using your credentials.
4. Follow the user-friendly setup wizard to connect your network devices.
5. Once connected, configure your monitoring preferences as desired.
6. Enjoy uninterrupted access to your network insights and support services!

Frequently Asked Questions

• What is included in the ExtremeWorks Managed Services MonitoringPLUS? The service includes continuous remote network monitoring, technical support, operational software updates, advanced parts replacement, and access to the Extreme Networks Managed Services Gateway.
• How can I contact technical support? You can reach our technical support team via telephone or by using the web portal provided with your service. Support is available 24/7 for all your inquiries.
• What is the response time for parts replacement? With our Next Business Day advance parts replacement service, you can expect fast and reliable response times to keep your operations on track.
• Will I receive updates on network performance? Yes, the service provides real-time access to network health insights, including performance metrics and security issues through the Extreme Networks Managed Services Gateway.
• How long is the service duration? The ExtremeWorks Managed Services MonitoringPLUS is offered as a 1-Year service, providing you with dependable support for the entire duration.