Extreme Networks ExtremeWorks Managed Services MonitoringPLUS - Extended Service - 1 Year - Service

Experience unparalleled support and efficiency with the Extreme Networks ExtremeWorks Managed Services MonitoringPLUS. This extended service plan is meticulously designed to ensure that your network runs smoothly, providing you with peace of mind and the reliability you expect from a top-tier service. With a commitment to excellence, this 1-Year service plan offers around-the-clock support and quick resolution for all your technical issues, making it an essential addition to your network management toolkit.

• 24/7 Support: Benefit from comprehensive support available around the clock. Our team of experts is ready to assist you at any time, ensuring that any technical issues are resolved swiftly.
• 4-Hour Advance Parts Replacement: Enjoy the advantage of our quick response time with parts replacement services. If a component fails, you can count on receiving a replacement within just 4 hours, minimizing downtime and maintaining productivity.
• Service Depot Exchange: Our reliable service depot offers fast and cost-effective exchanges, ensuring your network remains operational without unnecessary delays.
• Electronic and Physical Service: This service provides both electronic and physical support options, catering to the varying needs of your business. Experience the flexibility and reliability that comes with a comprehensive service approach.
• 1-Year Service Duration: With a full year of service, you can ensure maximum efficiency and reliability in your network operations, allowing you to focus on your business without worrying about technical issues.

Technical Details of the Product

• Service Type: Managed Services MonitoringPLUS
• Service Duration: 1 Year
• Service Availability: 24 x 7
• Response Time: 4 Hour Advance Parts Replacement
• Service Sub Type: Electronic and Physical Parts
• Service Characteristics: Reliable and efficient

How to Install

To take full advantage of the Extreme Networks ExtremeWorks Managed Services MonitoringPLUS, simply follow these steps:

1. Purchase the service package through your preferred vendor.
2. Contact your Extreme Networks representative to activate your service.
3. Provide any necessary network information and documentation to facilitate the support process.
4. Utilize the 24/7 support hotline for any technical inquiries or issues.
5. In the event of a parts failure, report it immediately to take advantage of the 4-hour replacement service.

Frequently Asked Questions

• What is included in the ExtremeWorks Managed Services MonitoringPLUS? This service includes 24/7 support, 4-hour advance parts replacement, and access to a service depot for reliable exchanges.
• How quickly can I expect service after reporting an issue? You can expect a response within 4 hours for parts replacement, ensuring minimal disruption to your operations.
• Is this service suitable for small businesses? Yes, the ExtremeWorks Managed Services MonitoringPLUS is designed to provide reliable support for businesses of all sizes, ensuring maximum productivity with dependable service.
• Can I renew this service after the initial year? Absolutely! You can easily renew your 1-Year service plan to continue receiving exceptional support.
• How do I contact support if I have an issue? You can reach our support team 24/7 through the dedicated hotline provided upon activation of your service.