Extreme Networks ExtremeWorks Managed Services MonitoringPLUS - Extended Service - 1 Year - Service

The Extreme Networks ExtremeWorks Managed Services MonitoringPLUS is an essential service for organizations that prioritize seamless network performance and reliability. Designed with a focus on providing comprehensive support and maintenance, this extended service plan is a vital resource that guarantees operational efficiency and minimizes downtime. With features including on-site support, rapid parts replacement, and electronic service management, this service is tailored to keep your network flawless and your business running smoothly.

• Reliable Technical Support: Gain immediate access to expert assistance that resolves all technical issues quickly, allowing your team to focus on crucial business activities without unnecessary disruptions.
• Parts Replacement Service: The service includes rapid parts replacement, effectively addressing hardware failures and minimizing downtime to maintain productivity across your organization.
• On-site Support: Enjoy swift and efficient on-site support to tackle issues that may arise, drastically reducing downtime and ensuring your systems remain operational.
• Electronic Service Convenience: Benefit from the ease of electronic service, enabling you to manage service requests seamlessly from any location for added convenience.
• Next Business Day Service: With a commitment to rapid response, the Next Business Day advance parts replacement service guarantees timely repairs, enhancing reliability and minimizing disruption to operations.

Technical Details of the Product

• Service Type: Managed Services MonitoringPLUS
• Service Duration: 1 Year
• Service Features: On-site support, Parts replacement, Electronic service
• Response Time: Next Business Day advance parts replacement
• Applicable Areas: Technical support for hardware and software issues

How to Install

To take advantage of the Extreme Networks ExtremeWorks Managed Services MonitoringPLUS, follow these steps:

1. Purchase the service through an authorized distributor or directly from Extreme Networks.
2. Upon purchase, expect a confirmation and service activation details via email.
3. Contact your assigned service representative using the provided contact information to discuss your specific needs.
4. Schedule an initial assessment to evaluate your existing setup and identify any immediate concerns.
5. After the assessment, the support team will guide you through the setup and installation process.

Frequently Asked Questions

• What does the ExtremeWorks Managed Services MonitoringPLUS include? The service includes on-site support, parts replacement, and electronic service for technical issues, ensuring comprehensive coverage for your systems.
• How quickly can I expect support? With the Next Business Day service response time, timely support and parts replacement are guaranteed to minimize disruptions to your operations.
• Is this service available for all Extreme Networks products? Yes, this service is designed to support a wide range of Extreme Networks products, ensuring that your entire network is covered.
• Can I extend the service beyond one year? Yes, you can renew your service at the end of the one-year period to ensure continued support and coverage for your network.
• Who should I contact for support? You can reach out to your assigned service representative or the Extreme Networks customer support team using the contact information provided in your service activation details.