Extreme Networks ExtremeWorks Managed Services MonitoringPLUS - Extended Service - 1 Year - Service 4hr Ahr-16510

The Extreme Networks ExtremeWorks Managed Services MonitoringPLUS - Extended Service - 1 Year is an essential service solution that guarantees your network infrastructure remains fully operational and dependable throughout the year. Designed to safeguard your valuable network investments, this service promotes reliability and enhances your overall operational efficiency. With a plethora of robust features and exceptional support, you can ensure that your business runs smoothly without any hitches.

• Investment Protection: This service plan is designed to protect your network assets, adding significant value to your operations while enhancing reliability.
• Parts Replacement Service: Minimize downtime with our prompt parts replacement service, ensuring that your systems maintain peak performance without unnecessary delays.
• Service Depot Location: Gain access to a dedicated service depot that promotes productivity and reliability, allowing for quick access to required parts and services.
• Electronic Service Subtype: Enjoy enhanced client services through greater flexibility, making your service experience efficient and cost-effective.
• 4-Hour Advance Parts Replacement: Experience maximum reliability with our rapid response time of just 4 hours for parts replacement, ensuring that urgent needs are met promptly.

Technical Details of the Product

• Service Type: Managed Services
• Service Duration: 1 Year
• Parts Replacement Response Time: 4 Hours
• Service Depot Availability: Yes
• Electronic Service Subtype: Yes

How to Install

Setting up your Extreme Networks ExtremeWorks Managed Services MonitoringPLUS is a straightforward process. Follow these simple steps to get started:

1. Contact your service representative to activate your service plan.
2. Gather all necessary network information and configurations for a smooth setup.
3. Schedule a service appointment if required for initial setup or consultation.
4. Once activated, diligently monitor your network components for any alerts or issues.
5. Utilize the parts replacement service as needed by contacting support within the stipulated timeframe.

Frequently Asked Questions

1. What does the Extended Service cover? The Extended Service covers parts replacement, access to the service depot, and electronic service support for a duration of one year.
2. How quickly can I expect parts replacement? You can expect parts replacement within 4 hours of your service request, ensuring minimal disruption to your operations.
3. Is there a dedicated support team for this service? Yes, our dedicated support team is available to assist you with any inquiries or issues related to your service plan.
4. Can I extend my service after the one-year period? Absolutely! You can contact our support team to discuss options for extending your service beyond the initial one-year period.
5. How do I contact support if I need assistance? You can contact support via phone, email, or through our online support portal for any assistance you may require.