Description
The Extreme Networks ExtremeWorks Managed Services MonitoringPLUS is a crucial service aimed at providing robust support and maintenance for your networking systems. This extended service plan is crafted to ensure your systems function at their best, offering peace of mind through 24/7 monitoring and swift response capabilities. Explore how this essential service can elevate your productivity and efficiency through its distinctive features and benefits.
- 24/7 Monitoring and Support: Experience uninterrupted service with continuous monitoring, ensuring your network remains operational with zero downtime.
- 4-Hour Advance Parts Replacement: In the event of a failure, enjoy the benefit of receiving replacement parts in less than four hours, thus minimizing disruptions and keeping your systems running efficiently.
- Comprehensive Service Depot: Our service depot provides a reliable and cost-effective solution for parts replacement, ensuring that your networking equipment is promptly serviced and maintained.
- Electronic and Physical Service: This service combines both electronic and physical support types, enhancing usability and increasing efficiency tailored to your specific needs.
- Predictable Total Cost of Ownership: With a one-year service duration, you can plan your budget effectively while ensuring maximum productivity and timely results from your network infrastructure.
Technical Details of Product
- Service Type: Managed Services MonitoringPLUS
- Service Duration: 1 Year
- Response Time: 4 Hour Advance Parts Replacement
- Support Availability: 24 x 7 x 4 Hour
- Service Subtype: Electronic and Physical Parts Replacement Service: Included
How to Install
To begin utilizing the Extreme Networks ExtremeWorks Managed Services MonitoringPLUS, follow these steps:
- Contact your Extreme Networks representative to initiate the service activation process.
- Provide details about your current network infrastructure and any specific requirements you may have.
- Once the service is active, ensure your network is configured correctly to allow for 24/7 monitoring.
- Keep your contact information updated with Extreme Networks for any service-related communications.
- Utilize the dedicated support resources for any installation guidance or troubleshooting needs.
Frequently Asked Questions
- What is included in the ExtremeWorks Managed Services MonitoringPLUS? The service includes 24/7 monitoring, 4-hour advance parts replacement, and comprehensive service depot support for all your networking needs.
- How quickly can I expect parts replacement? With the 4-hour advance parts replacement, you can expect rapid response to minimize any potential downtime.
- Is there a long-term commitment required? The service is offered as a one-year plan, providing you with flexibility and predictable costs for your network support.
- Can I customize my service plan? Yes, you can work with your Extreme Networks representative to tailor the service to meet your specific operational requirements.
- How do I contact customer support? Customer support is available 24/7. Reach out via the designated support channels provided during your service activation.
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