Description
Extreme Networks Extremeworks Managed Services MonitoringPLUS is a comprehensive, one-year extension designed to safeguard your networking environment with round-the-clock vigilance, rapid response, and predictable budgeting. This advanced service plan delivers continuous 24/7 monitoring, fast parts replacement, and integrated electronic and physical support to keep your infrastructure operating at peak performance. Built for organizations that depend on uninterrupted network availability, MonitoringPLUS translates complex network care into simple, dependable outcomes—minimizing downtime, reducing risk, and maximizing productivity. With the Extremeworks name behind it, you get enterprise-grade monitoring, proactive maintenance, and a clear path to a more reliable IT backbone.
- 24/7 Monitoring and Support: Around-the-clock vigilance ensures your network stays operational with minimal interruptions, enabling you to deliver seamless experiences to customers and internal users while reducing the risk of costly outages.
- 4-Hour Advance Parts Replacement: In the event of a failure, receive replacement parts within four hours, dramatically shortening repair times and helping your systems recover quickly to maintain business continuity.
- Comprehensive Service Depot: A robust parts-and-technical support ecosystem that provides reliable and cost-effective solutions for rapid servicing and maintenance of critical networking equipment.
- Electronic and Physical Parts Replacement: A blended service approach that combines electronic and physical support to cover both software-related issues and hardware components, delivering flexible, end-to-end care tailored to your needs.
- Predictable Total Cost of Ownership: With a dedicated one-year service window, IT budgeting becomes straightforward, allowing you to forecast expenses with confidence while ensuring maximum uptime and performance.
Technical Details of Extreme Networks Extremeworks Managed Services MonitoringPLUS
- Service Type: Managed Services MonitoringPLUS
- Service Duration: 1 Year
- Response Time: 4 Hour Advance Parts Replacement
- Support Availability: 24 x 7 x 4 Hour
- Service Subtype: Electronic and Physical Parts Replacement
- Service: Included
- SKU reference: 16514 (as indicated in the product title)
How to Install Extreme Networks Extremeworks Managed Services MonitoringPLUS
- Contact your Extreme Networks representative to initiate the service activation process and confirm coverage for your current network environment.
- Provide detailed information about your existing infrastructure, including device types, locations, and any specific monitoring or alerting requirements you may have.
- Upon activation, verify that your network is configured to allow 24/7 monitoring and that monitoring tools have access to required device credentials and interfaces.
- Ensure your contact and notification preferences are up to date so Extreme Networks can reach you promptly for service communications, alerts, and escalation if needed.
- Utilize Extreme Networks’ dedicated support resources for installation guidance, onboarding assistance, and any troubleshooting needs during the transition and ongoing operation.
Frequently Asked Questions
- What is included in the ExtremeWorks Managed Services MonitoringPLUS? The service includes 24/7 monitoring, 4-hour advance parts replacement, and comprehensive service depot support to address all your networking needs.
- How quickly can I expect parts replacement? With the 4-hour advance parts replacement, you can anticipate rapid response times designed to minimize downtime and keep critical systems online.
- Is there a long-term commitment required? The service is offered as a one-year plan, providing predictable costs and flexible coverage for your network support needs.
- Can I customize my service plan? Yes. You can work with your Extreme Networks representative to tailor the service to meet your specific operational requirements and environment.
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