Extreme Networks ExtremeWorks Managed Services MonitoringPLUS - Extended Service - 1 Year - Service 4hr Ahr H34053

Extreme NetworksSKU: 7169519

Price:
Sale price$1,336.63

Description

Enhance your network's operational efficiency and ensure uninterrupted productivity with the Extreme Networks ExtremeWorks Managed Services MonitoringPLUS. This extended service plan is designed to provide businesses with comprehensive technical support and reliable service coverage for a full year. Offering advanced features that cater to your organization's specific needs, the MonitoringPLUS service allows you to focus on your core business activities while we take care of your networking infrastructure.

  • 24 x 7 x 4 Hour Support: Enjoy constant access to expert technical support with a guaranteed response time of just 4 hours. This ensures that any issues you encounter are addressed immediately, minimizing potential disruptions to your operations.
  • Advanced Parts Replacement Service: Never worry about lengthy delays in resolving hardware issues. Our service includes a 4-hour advance parts replacement, meaning replacement parts will be dispatched swiftly to keep your systems running smoothly.
  • Reliable Service Depot Availability: Access fast, efficient, and cost-effective service through our dedicated service depot. Repairs and replacements are handled promptly to ensure that your systems remain operational with minimal downtime.
  • Comprehensive Support Options: Benefit from both electronic and physical service components. This dual approach enhances usability and efficiency, providing a tailored support experience that meets your organization's unique needs.
  • One Full Year of Coverage: With a duration of 1 year, you’ll receive consistent and dependable support, ensuring your network's performance and integrity throughout your contract period.

Technical Details of Product

  • Service Type: Managed Services MonitoringPLUS
  • Service Duration: 1 Year
  • Response Type: 24 x 7 x 4 Hour Support
  • Parts Replacement: Advanced 4-Hour Parts Replacement Service
  • Features: Electronic & Physical Service Depot

How to Install

Getting started with your Extreme Networks ExtremeWorks Managed Services MonitoringPLUS is simple. Follow these steps to ensure a smooth installation:

  1. Purchase the service through an authorized retailer or directly from Extreme Networks.
  2. Upon receipt of your service agreement, review the terms and conditions.
  3. Set up your profile with Extreme Networks to access the 24 x 7 support right away.
  4. Familiarize yourself with the service depot contact information and parts replacement processes.
  5. In case of any technical issues, reach out to customer support using the provided channels to initiate your service.

Frequently Asked Questions

  • What is included in the ExtremeWorks Managed Services MonitoringPLUS? This service encompasses 24 x 7 technical support, 4-hour advance parts replacement, access to a service depot, and both electronic and physical support options.
  • How does the parts replacement service work? In the event of hardware failure, you can request an immediate replacement, and a part will be dispatched to you within 4 hours, significantly reducing downtime.
  • Can I customize my service plan? While the service plan is standardized, Extreme Networks provides various support options tailored to different business needs. For personalized service solutions, contact a sales representative.
  • Is there a limit on the number of service requests I can make? No, you can request support as needed throughout the 1-year service period. Our dedicated team is always here to assist you with any technical issues.
  • What should I do if I need assistance outside of regular business hours? With the 24 x 7 support feature, you can reach out for assistance at any time. Our technicians are available around the clock to address your needs.

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