Description
Introducing the Extreme Networks ExtremeWorks Managed Services MonitoringPLUS, a premium extended service tailored to enhance your network's reliability and performance. With this comprehensive 1-Year service plan, you gain invaluable support from industry experts, ensuring maximum productivity and tranquility knowing your systems are continuously monitored and promptly addressed. This service is designed for businesses seeking dependable network management and rapid response capabilities.
- 24/7 Support: Experience around-the-clock assistance from our dedicated service team, prepared to help you at any time of the day or night.
- 4-Hour Parts Replacement: Benefit from swift, 4-hour advance parts replacement service, ensuring that any issues are resolved quickly, minimizing downtime for your operations.
- Comprehensive Coverage: Enjoy both electronic and physical service protection, safeguarding your investment with reliable support tailored to your needs.
- Fast, Reliable Service Depot: Access a cost-effective and efficient service depot that guarantees a quick response to your service requirements, ensuring your operations run smoothly.
- One-Year Duration: Gain a full year of dependable service, maintaining consistent network performance and delivering accurate results throughout your business operations.
Technical Details of Product
- Service Type: Managed Services MonitoringPLUS
- Service Duration: 1 Year
- Response Time: 4 Hours for Advance Parts Replacement
- Service Availability: 24 x 7
- Service Depot: Yes (for fast, reliable exchanges)
- Coverage: Electronic and Physical Protection
How to Install
Installation of the Extreme Networks ExtremeWorks Managed Services MonitoringPLUS is straightforward. Follow these steps:
- Sign up for the service through the Extreme Networks portal or via an authorized distributor.
- Provide the necessary information about your existing network infrastructure to our team.
- Our experts will initiate the setup process, configuring monitoring settings tailored to meet your specific requirements.
- Once configuration is complete, you will receive access to our support portal for ongoing management and monitoring of your network.
- If you have any queries during the setup, feel free to contact our 24/7 support team for assistance.
Frequently Asked Questions
-
Q: What does the MonitoringPLUS service include?
A: The MonitoringPLUS service includes 24/7 support, advance parts replacement, and access to the service depot for quick resolutions to any issues. -
Q: How quickly can I expect parts replacement?
A: You can expect a swift 4-hour response time for advance parts replacement, ensuring minimal disruption to your operations. -
Q: Is this service suitable for my business size?
A: Yes, this service is designed to accommodate businesses of all sizes, enhancing network reliability and performance for users across the board. -
Q: Can I renew the service after the one-year period?
A: Absolutely! You can easily renew the service before it expires to continue enjoying uninterrupted support for your network. -
Q: What if I have issues with the service?
A: Our 24/7 support team is always available to assist you with any concerns or issues you may encounter regarding the service.
Customer reviews
Showing - Of Reviews