Extreme Networks ExtremeWorks Managed Services MonitoringPLUS - Extended Service - 1 Year - Service

Introducing the Extreme Networks ExtremeWorks Managed Services MonitoringPLUS - Extended Service - 1 Year - Service. This comprehensive service is designed to keep your network systems functioning optimally while also ensuring a predictable total cost of ownership. With a wide array of features, this service offers unmatched reliability and efficiency for your organization’s networking needs.

• 24 x 7 x 4 Hour Service: Experience continuous support with our around-the-clock service that guarantees a quick response time whenever you need assistance.
• Service Depot Exchange: Benefit from our fast, reliable, and cost-effective response through our dedicated service depot which ensures that your parts replacement is handled swiftly.
• Electronic and Physical Service: Our dual-service subtype combines electronic support with physical services for better usability and increased operational efficiency.
• Advanced Parts Replacement: Enjoy the peace of mind that comes with a 4 Hour Advance Parts Replacement service response time, ensuring that any issues are resolved quickly to minimize downtime.
• 1 Year Service Duration: With a full year of premium service, you can trust that your network will run at maximum efficiency, allowing you to focus on your core business objectives.

Technical Details of the Product

The Extreme Networks ExtremeWorks Managed Services MonitoringPLUS includes:

• Service Type: Managed Services
• Service Duration: 1 Year
• Service Availability: 24 x 7 x 4 Hour support
• Parts Replacement: Electronic and Physical
• Response Time: 4 Hour for Advanced Parts Replacement

How to Install

To install the Extreme Networks ExtremeWorks Managed Services MonitoringPLUS, please follow these steps:

1. Contact your Extreme Networks representative to initiate the service agreement.
2. Prepare your network infrastructure for integration by ensuring all components are compatible with the service.
3. Once the agreement is in place, you will receive detailed instructions on how to configure your network settings to align with the Managed Services.
4. Set up monitoring tools as directed by our technical team for optimal performance.
5. Regularly review your service reports and maintain communication with our support team for any additional assistance.

Frequently Asked Questions

• What is included in the ExtremeWorks Managed Services MonitoringPLUS? The service includes 24/7 support, parts replacement services, and both electronic and physical service options to ensure your network operates without interruption.
• How quickly can I expect a response for parts replacement? Our Advanced Parts Replacement service guarantees a response time of just 4 hours, allowing for minimal disruption to your network operations.
• Is there a contract required? Yes, a service agreement is required to ensure proper coverage and support for your equipment and network needs.
• Can I extend my service beyond one year? Absolutely! You can renew or extend your service agreement prior to the expiration of your current term to maintain uninterrupted service.
• Who do I contact for support? You can contact your designated Extreme Networks representative or our dedicated support line for any inquiries regarding your service.