Description
The Extreme Networks ExtremeWorks Managed Services MonitoringPLUS - Extended Service is an exceptional solution designed to ensure your network operates without a hitch. With a focus on reliability and efficiency, this one-year service offers unparalleled support that allows you to concentrate on what matters most—growing your business. Discover the unique features and benefits of this comprehensive service.
- Comprehensive Coverage: The ExtremeWorks MonitoringPLUS service encompasses a full suite of managed services, ensuring that your network is consistently monitored and maintained for optimal performance.
- Rapid Parts Replacement: Included in the service is the Parts Replacement feature, which resolves any hardware issues quickly and efficiently, minimizing downtime and keeping your operations running smoothly.
- Service Depot Access: Benefit from a dedicated service depot that offers fast, reliable, and cost-effective responses to your networking needs, allowing you to focus on your core business activities without interruption.
- Proactive Monitoring: Enjoy peace of mind with proactive monitoring capabilities that allow for early detection of potential issues, enabling swift resolution before they can impact your operations.
- Expert Support: With access to trained professionals ready to assist you whenever you need support, you can be assured of receiving high-quality service at all times.
Technical Details of the Product
- Product Type: Managed Services Monitoring
- Service Duration: 1 Year
- Service Features: Parts Replacement, Service Depot, Proactive Monitoring
- Support Availability: 24/7 Technical Support
How to Install
To begin utilizing the ExtremeWorks Managed Services MonitoringPLUS, follow these simple steps:
- Purchase the service through an authorized Extreme Networks distributor.
- Receive confirmation and service activation details via email.
- Log into the Extreme Networks portal with your credentials.
- Follow the on-screen instructions to set up your network monitoring and support options.
- Once setup is complete, enjoy uninterrupted service and support for the next year.
Frequently Asked Questions
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Q: What is included in the ExtremeWorks Managed Services MonitoringPLUS package?
A: The package includes comprehensive network monitoring, part replacement services, access to a dedicated service depot, and 24/7 technical support. -
Q: How quickly can I expect parts replacement service?
A: Parts replacement service is designed for quick response times to minimize downtime. Our service depot ensures that your needs are addressed promptly. -
Q: Is there a contract required for this service?
A: This service operates on a yearly subscription basis. Upon purchase, you will receive terms and conditions that outline the agreement. -
Q: Can I renew my service after one year?
A: Yes, you can renew your service annually to continue enjoying the benefits of ExtremeWorks Managed Services MonitoringPLUS. -
Q: What should I do if I need support?
A: Simply contact our 24/7 technical support team through the contact information provided in your activation email or through the Extreme Networks portal.
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