Description
The Extreme Networks ExtremeWorks Managed Services MonitoringPLUS is not just a service; it’s a commitment to excellence in network management. This extended service plan is meticulously designed to provide your organization with complete support, ensuring that your network operates seamlessly and efficiently. For one full year, you can focus on your core business functions without the constant worry of technical disruptions. With its comprehensive features tailored to meet diverse needs, this service is indispensable for any organization that relies significantly on network connectivity.
- Complete Peace of Mind: With the ExtremeWorks Managed Services MonitoringPLUS, you can rest easy knowing that professional support is always available. Our dedicated team is committed to providing you with the highest level of service, ensuring your network remains at peak performance.
- On-site Service Convenience: Enjoy the ease of on-site support that minimizes downtime. Our technicians are ready to resolve any issues directly at your location, ensuring a smooth operation without interruptions to your business.
- Efficient Parts Replacement: In the event of any mishaps, our parts replacement service is designed to get your systems back up and running quickly, enhancing usability and efficiency—so you can maintain productivity without lengthy delays.
- Next Business Day Advance Parts Replacement: Our commitment to timely service includes a guaranteed response time of Next Business Day for advance parts replacement. This reliability ensures that any hardware failures are addressed swiftly, minimizing operational impact.
- One-Year Coverage: The one-year service duration guarantees continuous support and maintenance, maximizing efficiency and providing you with the confidence to operate your network without concerns.
Technical Details of Product:
- Service Type: Managed Services MonitoringPLUS
- Service Duration: 1 Year
- Service Format: On-site Maintenance
- Service Sub Type: Electronic Parts Replacement: Included
- Response Time: Next Business Day Advance Parts Replacement
How to Install:
Installation of the Extreme Networks ExtremeWorks Managed Services MonitoringPLUS is straightforward and user-friendly:
- Contact the Extreme Networks support team to initiate your service plan.
- Schedule an on-site assessment to evaluate your current network setup and identify any potential issues.
- Collaborate with the technicians to install any necessary equipment or software as part of the service plan.
- Upon completion, you will receive documentation confirming your service plan and contact information for ongoing support.
Frequently Asked Questions:
- What is included in the ExtremeWorks Managed Services MonitoringPLUS? The service encompasses on-site support, parts replacement, and Next Business Day service for any hardware issues.
- How quickly can I expect a response for service requests? Our team guarantees a response time of Next Business Day for advance parts replacement.
- Is the service suitable for small businesses? Yes, this service is designed to accommodate businesses of all sizes that require reliable network operations.
- Can I renew the service after one year? Yes, you can easily renew the service for additional years to continue enjoying uninterrupted support.
- What should I do if I encounter an issue? Simply contact the Extreme Networks support team, and they will guide you through the process of addressing any concerns.
Customer reviews
Showing - Of Reviews