Extreme Networks ExtremeWorks Managed Services MonitoringPLUS - Extended Service - 1 Year - Service Extreme Network Inc Ew Monitorpls 4hr Ahr H34755

Extreme NetworksSKU: 7169647

Price:
Sale price$2,123.98

Description

Keep your Extreme Networks infrastructure performing at peak with Extreme Networks ExtremeWorks Managed Services MonitoringPLUS. This extended service plan is designed for organizations that demand relentless vigilance, predictable costs, and rapid recovery from issues. With 24x7 monitoring, 4-hour Advanced Hardware Replacement (AHR), and comprehensive coverage that includes service depot, exchange, and parts—both electronic and physical—you gain a proactive partner in maintenance rather than a reactive fix. MonitoringPLUS is built to minimize downtime, optimize performance, and streamline operational budgets by delivering a predictable total cost of ownership across the lifespan of your critical networking gear. Whether you’re safeguarding a small enterprise, a multi-site campus, or a global data center, this one-year program offers the reliability, transparency, and support you need to keep your network resilient, secure, and compliant with evolving requirements.

  • 24x7 proactive monitoring with real-time alerting across your network environment, enabling rapid detection of anomalies, congestion, hardware degradation, and potential outages before end users are affected. This continuous vigilance helps IT teams stay ahead of issues and plan maintenance windows with confidence, reducing incident severity and mitigating business impact.
  • Extended 1-year coverage with 24x7 x 4-hour Advanced Hardware Replacement (AHR), including service depot, exchange, and parts. This means if a component fails, you’ll benefit from expedited equipment replacement and access to spare parts designed to minimize service disruption, so critical services stay online and available when they’re most needed.
  • Predictable total cost of ownership (TCO) through bundled maintenance, rapid replacements, and included parts. By consolidating support, hardware replacement, and proactive monitoring into a single, renewable annual plan, budgeting becomes straightforward and the financial risk associated with unplanned outages or component failures is significantly reduced.
  • Access to Extreme Networks’ global support ecosystem, with tailored monitoring dashboards, proactive health checks, and SLA-driven response times. The program is designed to align with enterprise service levels, offering visibility into your environment, actionable recommendations, and a fast path to resolution through established channels and knowledge bases.
  • Seamless integration with existing ExtremeWorks Managed Services, enabling rapid issue resolution, continuous optimization, and a unified approach to network performance management. You’ll benefit from consistent service levels across hardware, software, and connectivity layers, along with ongoing optimization guidance to maximize the value of your Extreme Networks investment.

Technical Details of Extreme Networks ExtremeWorks Managed Services MonitoringPLUS

  • SKU: H34755
  • Service Type: Managed Services – MonitoringPLUS, Extended Service
  • Term: 1 Year
  • Coverage: 24x7 monitoring with 4-hour Advanced Hardware Replacement (AHR)
  • Included Support: Service Depot, Exchange, and Parts (Electronic and Physical)
  • Response Time: 4 hours for hardware replacement and escalation
  • Support Model: Remote monitoring with on-site escalation as needed
  • Manufacturer: Extreme Networks

How to Install Extreme Networks ExtremeWorks Managed Services MonitoringPLUS

  • Step 1: Confirm eligibility and enroll through your Extreme Networks account or your authorized reseller, ensuring the correct SKU (H34755) and term (1 Year) are applied to your environment.
  • Step 2: Provide a current inventory of monitored devices, network topology, and contact escalation details so the MonitoringPLUS team can configure monitoring scopes, thresholds, and notification paths accurately.
  • Step 3: Activate MonitoringPLUS in the ExtremeWorks portal, set performance thresholds, define alert recipients, and establish escalation procedures so the right teams are notified at the right times.
  • Step 4: Coordinate deployment with Extreme Networks or your chosen service partner, scheduling any necessary on-site assessments or hardware replacements to minimize downtime and align with maintenance windows.
  • Step 5: Begin ongoing monitoring, receive proactive health checks, view dashboards, and leverage the included 4-hour AHR to rapidly replace failing hardware, all while tracking trends and optimization recommendations for continual improvement.

Frequently Asked Questions

  • What does MonitoringPLUS include? MonitoringPLUS provides 24x7 network monitoring, proactive alerts, 4-hour Advanced Hardware Replacement (AHR), service depot and exchange options, parts coverage for both electronic and physical components, and a 1-year term of support under the Extreme Networks Managed Services framework.
  • What is Advanced Hardware Replacement (AHR) in MonitoringPLUS? AHR is a fast-path hardware replacement service that aims to repair or replace failed components within 4 hours of a confirmed incident, helping to minimize downtime and keep critical services online.
  • Is this service appropriate for large multi-site deployments? Yes. MonitoringPLUS is designed to scale across enterprises with distributed networks, offering centralized monitoring dashboards, consistent service levels, and coordinated escalation paths for complex environments.
  • How does the 1-year term work? The plan is sold as a 12-month term with renewal options. It consolidates monitoring, hardware replacement, and parts coverage into a single annual agreement, providing budgeting predictability and continuity of support.
  • What levels of support are included? Support includes 24x7 remote monitoring, proactive health checks, alerting and escalation, hardware replacement through AHR, depot and exchange options, and access to Extreme Networks’ global support resources.
  • How do I access the MonitoringPLUS dashboards? MonitoringPLUS utilizes the ExtremeWorks portal, where you can view device health, performance metrics, thresholds, and ongoing remediation steps, with options to customize views for different stakeholders.
  • Can I combine MonitoringPLUS with other ExtremeWorks services? Yes. MonitoringPLUS is designed to integrate with existing ExtremeWorks Managed Services to provide a unified, end-to-end service experience across your network infrastructure.

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