Extreme Networks Extremeworks Managed Services Monitoringplus Extended Service 1 Year Network Inc Ew Monitorpls Nbd Ahr 16790

Engineered for enterprises that demand uninterrupted network performance and robust security, Extreme Networks MonitoringPLUS: Extended 1-Year Managed Services delivers continuous remote monitoring, proactive technical support, and rapid parts replacement for your Extreme Networks infrastructure. Through the NetworkControl Center (NCC), you gain real-time health, performance, and security visibility, enabling faster detection, quicker resolution, and measurable operational control. This one-year coverage includes saved configurations, an up-to-date inventory, standardized reports, and a streamlined support experience designed to keep networks resilient, compliant, and productive.

• Real-time, 24x7 visibility into network health, performance, and security via the NetworkControl Center (NCC). The intuitive dashboards enable IT teams to spot trends, pinpoint outages, and verify configuration status at a glance, reducing downtime and accelerating decision-making for business-critical operations.
• Continuous remote monitoring with smart event handling that correlates events across multiple devices. Automated alarm notifications and an optimized maintenance workflow guide you through updates, upgrades, parts replacement, or configuration changes with minimal disruption.
• Operational software updates and upgrades delivered on regular, planned cycles. These updates keep firmware and software current with the latest features, security patches, and performance improvements—scheduled to minimize impact on day-to-day operations.
• Next Business Day Advanced Parts Replacement provides fast, dependable hardware support to reduce downtime. The service includes a streamlined RMA process and access to qualified components for all Covered Products, helping you stay productive with minimal interruption.
• Comprehensive management portal and reporting with saved configurations, an inventory database, and standardized network reports. These capabilities empower IT teams to maintain consistency, demonstrate value to stakeholders, and simplify audits and compliance initiatives.

Technical Details of Extreme Networks ExtremeWorks Managed Services MonitoringPLUS - Extended Service - 1 Year

• SKU: 16790
• Service Level: MonitoringPLUS - Extended Service
• Coverage: 1 Year
• Parts Replacement: Next Business Day - Advanced Parts Replacement
• Access: NetworkControl Center (NCC) 24x7 (telephone and web)
• Included Capabilities: Remote network monitoring, Operational software updates and upgrades, alarm notifications, saved configurations, inventory database, standardized network reports
• Coverage Scope: Covered Products as defined by Extreme Networks in the service terms
• Support Channels: 24x7 telephone and web-based support via NCC

How to install Extreme Networks ExtremeWorks Managed Services MonitoringPLUS

• Step 1: Confirm eligibility and finalize the MonitoringPLUS contract terms for your environment, ensuring all Covered Products are identified and mapped to the service entitlement.
• Step 2: Activate the service in NetworkControl Center (NCC) and link the appropriate devices, accounts, and identifiers (including the SKU 16790) to enable the entitlement and enable ongoing monitoring and support.

Frequently asked questions

• Q: What is Extreme Networks MonitoringPLUS Extended Service?
  A: It is a one-year managed service that provides continuous remote network monitoring, proactive technical support, regular software updates, and Next Business Day advanced parts replacement for covered Extreme Networks products, all accessible through the NCC platform to maintain a resilient, high-performance network.
• Q: What does 24x7 access to NetworkControl Center (NCC) include?
  A: It includes real-time visibility into network health, performance metrics, and security issues, with intuitive dashboards to help spot trends, verify configuration status, and rapidly respond to potential outages at any time.
• Q: What are the benefits of Next Business Day Advanced Parts Replacement?
  A: It minimizes downtime by ensuring fast, dependable parts replacement for covered products, supported by a streamlined RMA process and access to qualified components.
• Q: What kind of updates are included in Operational Software updates and upgrades?
  A: Regular firmware and software update cycles that keep devices current with the latest features, security patches, and performance improvements, scheduled to minimize disruption to operations.
• Q: How does the monitoring integrate with reporting and inventory?
  A: The service provides saved configurations, an inventory database, and standardized network reports, enabling IT teams to maintain consistency and demonstrate value to stakeholders while simplifying audits.