Description
Enhance the performance and reliability of your networking infrastructure with the Extreme Networks ExtremeWorks Managed Services MonitoringPLUS - Extended Service - 1 Year. This top-tier service is designed to offer unparalleled technical support, ensuring that your network operates seamlessly throughout the year. With expert assistance available around the clock and prompt parts replacement, you can focus on your core business while we take care of your network.
- 24/7 Support: Gain peace of mind with our dedicated technical support team, available 24/7 to address all your queries and issues, ensuring your network remains operational without any disruptions.
- Next Business Day Parts Replacement: Experience minimal downtime with our advanced service that guarantees next business day delivery for parts replacement, allowing your operations to continue running smoothly.
- Convenient Service Depot: Enhance operational efficiency by utilizing our service depot for efficient handling of service needs, enabling quick exchanges and streamlined processes.
- Electronic and Physical Service Options: Choose between electronic and physical service types, providing you with flexible options tailored to your operational requirements for easy accessibility.
- One-Year Service Duration: Enjoy a full year of expert support and parts replacement services, offering you peace of mind knowing that help is just a call away whenever you need it.
Technical Details of Product
- Service Type: Managed Services
- Service Duration: 1 Year
- Support Availability: 24 x 7
- Response Time: Next Business Day for parts replacement
- Service Depot Location: Available for ease of operation
- Service Sub Type: Electronic and Physical
- Parts Service Characteristics: Enhanced usability and efficiency
How to Install
To take full advantage of the Extreme Networks ExtremeWorks Managed Services, follow these simple steps:
- Purchase the service directly from an authorized distributor or Extreme Networks.
- Upon purchase, you will receive a confirmation email along with a unique service ID.
- Contact customer support via the provided service contact details to activate your service; provide your service ID for verification.
- Once activated, you will have immediate access to 24/7 support and next business day parts replacement services.
- For future support, simply reach out to the support team with your service ID to initiate any required service requests.
Frequently Asked Questions
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What is included in the ExtremeWorks Managed Services MonitoringPLUS?
The service includes 24/7 technical support, next business day parts replacement, and access to a service depot for parts exchange.
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How quickly can I expect parts replacement?
With our next business day service, you can expect parts to be delivered by the next business day following your service request.
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Can I access both electronic and physical support?
Yes, our service offers both electronic and physical support options to suit your operational preferences.
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Is this service available internationally?
Please check with your local Extreme Networks representative for availability in your region.
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How can I renew my service after one year?
You can contact your Extreme Networks representative or customer service to discuss renewal options and pricing.
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