Description
The Extreme Networks ExtremeWorks Managed Services MonitoringPLUS is a premier solution tailored for businesses seeking to optimize their network functionality. This extended service plan offers unparalleled monitoring and management capabilities that ensure your network operates seamlessly. With a focus on providing peace of mind, the ExtremeWorks service empowers you to concentrate on your core business objectives while we handle the intricacies of network management.
- 24 x 7 x 4 Hour Service: Enjoy uninterrupted, round-the-clock support from our dedicated team, ensuring that any network issues are promptly addressed to minimize downtime and enhance productivity.
- Service Depot - Exchange - Parts: Take advantage of our efficient service depot, which provides quick access to essential parts. Our exchange service reduces delays and maintains your network's optimal performance.
- Electronic and Physical Service: The dual service subtype guarantees reliability by monitoring and maintaining both electronic and physical components of your network, thus enhancing overall operational integrity.
- 4 Hour Advance Parts Replacement: Experience swift resolution of hardware issues with our 4-hour advance parts replacement service, ensuring your operations continue without interruption.
- 1 Year Service Duration: Benefit from comprehensive service coverage for a full year, ensuring consistent support and precise results tailored to your long-term needs.
Technical Details of Product
- Service Type: Managed Services MonitoringPLUS
- Service Duration: 1 Year
- Service Availability: 24 x 7
- Parts Replacement: 4 Hour Response Time
- Service Sub Types: Electronic and Physical
- Service Depot Location: Available for efficient service exchanges
How to Install
Installing the Extreme Networks ExtremeWorks Managed Services MonitoringPLUS is a straightforward process. Begin by contacting our support team to set up your service account. Once your account is active, our technicians will guide you through the integration process, ensuring that all components are properly configured. You will receive detailed instructions to help you set up monitoring capabilities, and our team will be available at any time for further assistance or troubleshooting.
Frequently Asked Questions
- What is included in the 1 Year service duration? The 1 Year service duration includes 24/7 support, parts replacement services, and access to our service depot for efficient exchanges.
- How quickly can I expect service response? Our 4 Hour Advance Parts Replacement service guarantees that you will receive the necessary parts within four hours of reporting an issue, minimizing downtime.
- Is the service available for both electronic and physical components? Yes, the ExtremeWorks Managed Services MonitoringPLUS covers both electronic and physical components, providing holistic management for your network.
- Can I extend my service beyond one year? Absolutely! You can renew your service plan prior to the expiration date to ensure continued coverage and support.
- Who do I contact for support? Our dedicated support team is available 24/7. You can reach out via phone, email, or through our online support portal for immediate assistance.
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